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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,013 reviews
668 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,013 unfiltered reviews

5 out of 5 Stars

I am a first time buyer…did not know anything about the full process…any question I asked was answered immediately…

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars

Veterans United Home Loans will make it happen !!!

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars

It was simple and easy. I was told what was happening all the way through.

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

They are great! It took a lot of patience on there part with me and we worked on it together.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Made the process very simple for me and my wife. From offer to closing was 14 days.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

I would like to thank the entire team for working fast through holiday breaks to make this closing happen within 30 days.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

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4 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars

Honestly, the whole team that worked with me was nothing short of outstanding.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

I had a great experience using my VA home loan with this team. Ada, my realtor, was knowledgeable, responsive, and truly had my best interest in mind from start to finish. Jason, the loan officer, made the VA loan process smooth and easy to understand, answering all my questions and keeping everything on track.Rae, Jason’s assistant, was very helpful, organized, and quick to respond whenever documents or updates were needed. Sierra, the coordinator, kept everything moving seamlessly and made sure nothing fell through the cracks.Overall, the entire team did an excellent job. They worked well together, communicated clearly, and made the home-buying process as stress-Free as possible

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

4 out of 5 Stars

Overall a good experience, however the inspection on my home ended up not being done well.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

3.5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

Ready to see for yourself?

Experience first-hand why 357,717 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

From start to finish VI was on top of the process making the purchase simple and covered all the bases.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

Absolutely phenomenal !!! The team worked very hard throughout the process and was very easy to work with.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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