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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,810

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 2,810 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Alex is the most courteous and all knowing loan officer we had ever worked with.

5 out of 5 Stars
Would Recommend

The entire process from initial contact to closing was nothing short of amazing and efficient. Brad supported us and kept us up to date every step. Now that we have closed on our new home, Brad stays as our partner and support! This is incredibly valuable and gives us an added sense of security and trust.Thank you! VU!

5 out of 5 Stars
Would Recommend

Everything went smoothly and I am very happy with my experience and getting approved.

5 out of 5 Stars
Would Recommend

I appreciate Weiwei and Phil going above and beyond to help us with our first home purchase. During the initial search, checking on homes we were interested in and making the arrangements for viewing.
Phil made us feel very comfortable from our very first meeting and showing, up into the purchase of our home. Phil being "Local" was a plus.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jamie is so professional and her team helped us so very much in our search for our first home.

5 out of 5 Stars
Would Recommend

Veterans United is very straightforward and knowledgeable on how everything works. Highly recommend.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

had a great experience with Veterans United Home Loans. As a veteran, it meant a lot to work with a team that truly understands our needs. The process was smooth, and the communication was excellent from start to finish. Everyone I worked with was professional, knowledgeable, and genuinely helpful. I highly recommend Veterans United to any fellow service members looking to buy a home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

So grateful to have worked with Veterans United. The process from start to finish has been quick and effective. Will highly recommend Veterans United to fellow service members and veterans for the rest if my life. Thank you Veterans United! Forever thankful and appreciative.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Aloha,
Kennedy Kugle was very helpful throughout my entire Veterans loan cash out refinance process. He communicated effectively via email and text messaging. I would feel comfortable with dealing with Kennedy Kugle again for my Veterans home loan needs in the future.

5 out of 5 Stars
Would Recommend

Jamie Itamoto was so helpful during my process from start to finish. She fully understood my situation since it was not just the usual purchase. She provided me with options that I didn’t even know about and made my transaction so smooth and easy. I would “highly” recommend Jamie to anyone who needs to take out a home loan. My sincere thanks go out to Jamie. Mahalo!

5 out of 5 Stars
Would Recommend

Tory was great, and the whole team helped us through a very long home buying journey.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

From my experience, I always knew Buying a House is not a easy Task but because of my Loan Officer Kennedy Kugle everything went fast and Smooth. He is always answer our question and Always availbe when we need Something like for example Power of Attorney when your Other half not present. I am very satisfied and Thanks Veteran United for making my Dream of Owning my own House...Mahalo

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5 out of 5 Stars
Would Recommend

We loved working with Veterans United. The website is user friendly and we loved the loan process teaching videos. It explained all of the different steps and helped us understand the loan language. It brought back memories of being in the military.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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3.5 out of 5 Stars
Would Recommend

A closing team mistake on my home insurance rate caused some unneeded stress but my loan officer Nick was the epitome of a professional throughout. He explained everything exceptionally well and was in constant communication.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Spencer was really responsive and helped with whatever I asked.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 2,810 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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