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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,659

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 2,659 unfiltered, unedited reviews

3.5 out of 5 Stars
Would Recommend

Kennedy was extremely friendly and helpful. I would highly recommend him to anyone going through Veterans United.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jaime is AWESOME!!! I recommend any veterans looking for OUTSTANDING service, look no further. VU is the one stop shop for veterans looking to buy a home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Amazing. Kept me updated every step of the way and took care of everything. Alex answered every question I had and made this process so easy. I remember in the beginning starting the process I was so nervous and had another loan officer. And he asked me to give him a chance. I’m so glad I did. He is amazing and I would do it again with him as my loan officer. Nothing short of exceptional. I appreciate all his hard work and his continued effort in helping us with our home. His responses were always super fast and that is something I appreciate. The last loan officer I had I waited months for a reply. If you are looking for a loan officer alex is the absolute best.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

We just got the keys for our new home and feel blessed, thankful, exited, happy, humbled and a little nervous. But Kasey and I know that everyone that has been here with us from the beginning has got our backs! Things happen for a reason and timing is apart of that and everything that went down the way it did went smoothly and it all happened at the right time. We know that we can continue to count on all of you with any help we may need in the future with anything regarding our home. So thank you everyone from the bottom of our hearts who assisted us with accomplishing our dream and our goal of becoming 1st time homeowners you all are the best!!!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everyone buying a home in Hawaii should get the pleasure of working with Kennedy and Rain. I never worried once about anything because of those two.Our realtor Lisa was a rockstar as well, and I will forever grateful for her persistence in getting us into the home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Veterans United made the entire homebuying process as streamlined as it could be. Their representatives handled all the heavy lifting & set very manageable expectations. I would highly recommend them to anyone seeking to buy a home!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Extremely thankful for the whole team! Thank you! 10+ rating all around!

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Veterans United has a great website that makes it easy to follow the process. There are training videos as well. The To Do list is great and makes it simple to upload documents. When combined with the excellent staff, you can’t go wrong with Veterans United.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Working with Veterans United was stress free and seamless. Would definitely recommend their services to family and friends and would definitely come back to refinance other loans. Thank you.

5 out of 5 Stars
Would Recommend

"As a USMC Vet and first time homebuyer, it was paramount to work with someone with strong skills and experience. We worked with JAMIE ITAMOTO for over a YEAR, and the dedication and support she provided in helping us secure the perfect home and loan were TRULY Exceptional 100%. Throughout the entire process, JAMIE ITAMOTO was always available to answer questions, offer guidance, and ensure we understood every step. Her knowledge, professionalism, and commitment to finding the best possible loan options made a complex process so much easier. Even when challenges arose, JAMIE CONSISTENTLY remained patient, persistent, and solution-oriented. We couldn’t be happier with the outcome and are so grateful for her hard work. We HIGHLY recommend JAMIE ITAMOTO to anyone looking for a reliable and dedicated loan officer🫶🫶🫶

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See all 2,659 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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