Skip to Content

Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,947

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 2,947 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

We had an outstanding experience working with Kennedy Kugle on our VA home loan. He was very extremely knowledgeable about VA guidelines and helped us understand the entire process clearly. Communication was prompt and professional, and he was always available to answer questions and guide us through each step.His support and guidance made a potentially stressful process smooth and manageable. We truly appreciated his patience and expertise, and we would highly recommend Kennedy to anyone using a VA loan, and we will def go back to VA loan united.

5 out of 5 Stars
Would Recommend

I would like to say WeiWei Doseo did a really great job. I would certainly recommend her to a friend in buying a home with Veteran’s Home Loan.

5 out of 5 Stars
Would Recommend

Brad was excellent. Very knowledgeable. And went above and beyond to ensure all our needs were met.

5 out of 5 Stars
Would Recommend

I am very Lucky to have Kennedy Kugle to be my Loan Officer because he is very Excellent in doing Everything from Start to Closing. He will make everything looks Easy and most of the Process is Completed by Him and His Team. All you have todo is just Verify and Sign. No Regret at all...Thank you Team Kugle...

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jamie is very well versed in how to assist our clients in getting what they need to secure their home of their dreams! She is very responsive and works quickly! Love working with her!

5 out of 5 Stars
Would Recommend

Tory Tuttle is like a diamond in the sand. Anyone lucky enough to find her as their loan officer it’s like walking on the beach and leaning over and seeing a diamond. But if you don’t notice the diamond, you’ll just walk right by it. So I hope that you’ll make sure to let her know how appreciated and valuable she is. It could’ve been easy for someone to look at my situation and just told me they couldn’t lend t
to me. But Tory, she worked with me for a couple years. When I first applied, I didn’t have everything I needed, but she put together a file for me. Had it sent to the side and when I got in touch with her later on, she still remembered me and still had my file. Then in the closing process, my ex-wife tried to sabotage my ability to buy a house by not providing the required legal forms on our old property, even though court ordered. Tory instead of saying we’re out of luck she found another way around it. We were able to use Equifax and the bank to verify the information we needed. I asked another loan officer if they had ever heard of that before and they had not. They told me if it would’ve been them. They would’ve told me I had to go back to court to get it fixed first. Now, instead of that, I have a house. I have a dream that I dream dreamed for 20 years. And it’s all because Tory Tuttle believed in me, waited for me and helped me in my hour of need. She deserves a raise and a trip to the Maldives for two weeks all expenses paid. Mahalo nui. River Hagg

5 out of 5 Stars
Would Recommend

I am very pleased with how easy the process was, and how quickly everything moved, in the short time we had available to get our home!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United has been Phenomenal overall. The Team is Always super engaged and ready to answer any questions. I highly recommend Veterans United. For your Home purchasing experience.

5 out of 5 Stars
Would Recommend

My overall experience with Veterans United has been an absolute professional pleasure.
My loan Officer and his team created in environment of knowledge and caring that helped me understand every aspect of the loan process. They are very clear in there explanation of what was needed from me. I would highly recommend Veterans United.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

A special thanks to WeiWei Doseo and the team at Veterans United. I was ignored by two other mortgage lenders and WeiWei promised me to never ignore me and get this process complete. It’s March 1, 2026 and I am now a proud homeowner. Thanks

4.5 out of 5 Stars
Would Recommend

I recently completed a VA IRRRL with Veterans United, and working with Jamie Itamoto was outstanding from start to finish. She was honest, upfront, and clear with me from the very beginning—no surprises, no pressure, just straight guidance and integrity. The rate she secured for me was excellent, and the entire process was smooth and respectful. I look forward to working with Jamie again when rates drop, and I’m grateful for the level of professionalism and aloha she brought to this refinance.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

It was super easy and information was shared routinely with us and they acted very quickly on information we provided or questions we had.

5 out of 5 Stars
Would Recommend

Kennedy Kugle out of Oahu was fantastic. He kept very close communication with us, everything was clear and concise, no surprises! Highly recommend him.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The Veterans United Team headed up by Ryan Ashburn has been a life saver for my family and I. They have followed us through the entire process from start to finish. Ryan began before we sold our house in California and helped us through our move here to Hawaii. He suggested realtors and other agencies through our move. After finding a home here in Hawaii he was with us the entire way through the loan process. He assisted us with the Hawaii Disabled Veterans Home tax exemption process and he remains a close friend.

Ready to see for yourself?

Experience first-hand why 2,328 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Our Veterens united team was outstanding !!
We never felt rushed in the process and always felt heard . We looked at quite a few homes and ultimately found the home perfect for our family
VU team was so professional and informative every step of the process
We will recommend Veterens United to all of our Veterens and active duty friends!!

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very professional and great at following up on actions needed, while military is deployed.

5 out of 5 Stars
Would Recommend

Great communication all around. Highly informative and helpful which made my first home buying experience a smooth process.

5 out of 5 Stars
Would Recommend

Brad made everything go smoothly. Everything was done electronically which made it so convenient We reached the timeline without any delay, not even for a day. I 100% trust him and his team.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 2,947 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top