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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,776

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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2
1

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Showing all 2,776 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is the team you want on your side. My family and I want to send out our heartfelt appreciation to the Veteran's United team. Thank you, God bless and well done!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I recently had the pleasure of working with Veterans United Home Loan, and I couldn't be more satisfied with my experience. From the very beginning, the team was incredibly helpful and easy to work with. They guided me through the entire loan process with clear communication and a friendly approach.What impressed me the most was their exceptional teamwork. Every member of the team seemed well-coordinated, ensuring that everything moved smoothly and efficiently. I appreciated how quickly they responded to my questions and concerns, making the experience feel seamless.Overall, I highly recommend Veterans United Home Loan to anyone in need of a home loan. Their dedication to customer service and fast communication truly set's them apart.

5 out of 5 Stars
Would Recommend

I felt we were in good hands with knowledgeable people that really understood the benefits of a VA home loan and other VA benefits such as Disability benefits that really help when dealing with high costs properties. Ryan Ashburn is truly a team player who worked well with the agent Matt who was also there when you needed him.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

VU has been efficient, great, and overall the best team we could ask for. We had previously worked with USAA, who pales in comparison. From now on, all of our dealings will only be with VU.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Recommend fixing the app, there were times I was unable to log on. However, every person that my wife and I interacted with throughout this home buying experience was phenomenal. Professional, hospitable, and very knowledgeable, the team was able to make this first time experience very informative and stress free throughout the entire process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This experience has made me realized that people talk smack about veterans united for no reason because Spencer was very helpful and made sure I was getting my monies worth. At no point did I feel like I was being ripped off or cheated out of a better deal. I had other loan officers I was working with to get better deals but no one could come close to veterans united. I even had one loan officer told me to definitely stick with veterans united.

5 out of 5 Stars
Would Recommend

Well, I already mentioned how wonderful our experience was with VU, so I'll just tell you that you're all great again!

5 out of 5 Stars
Would Recommend

Mahalo Nu Nui for all the guidance and support you have all provided. We were so blessed that Jen was part of the team.God Bless you Jen

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

So much patience gone above and beyond in helping me secure my first purchased home for my very own new family. Thank you

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Loved my team. Tory was amazing and highly recommend her for any needs.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Jamie and the team were amazing!!! She felt like family, literally a sistah from another mistah. She answered a billion of my questions (and yes even my not so thought out ones). As well as kept me in check and disciplined so that I could finally purchase my first home. I couldn’t have asked for a better first experience with Jamie and the VU team!! If any of you out there are questioning should I got with VU and Jamie. I’m telling you that you can’t go wrong.

5 out of 5 Stars
Would Recommend

The first time we went through VU for our home was hectice but Wei Wei and team VU walked us through the process till we got our forever home. The second time was less stressful because we have faith in Wei and the VU team to make the process smooth and smooth is fast. Kudos to the team and Wei.... Thank you VU for making this experience fruitful and minimal stress. Mahalo

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

I have been working with Veterans United since the end of 2023. Their loan officer, Tanya Au, has been such a delight to work with. She helped us secure our first house and after our first year, helped us refinance to save more money. The choice to buy a house and also refinance should never been done without considering all your options; Tanya made sure we were well informed and comfortable about both loans prior to us signing and continues to provide updates even after everything. As a first time homebuyer and a Veteran, it’s been an amazing time using Veteran’s United. I will continue to utilize their services and recommend other Veteran homebuyers consider them when looking to buy a property!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I went into this process thinking I would still end up renting , but from the day I meet Kai and he looked at life on paper ... he said you can do this all by yourself ( I thought I needed a co-signer ) nevertheless he was right! This young man is awesome and knows his stuff! I found what I wanted in March and closed in April ! Wow!

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

More Reviews

See all 2,776 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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