Skip to Content
(808) 465-3600 Apply Now

Honolulu, HI Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
3,038 reviews
843 new reviews submitted this week!
99.3%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 3,038 unfiltered reviews

Starting on Page 77 of 102. Return to Page 1

5 out of 5 Stars
headshot image of Dawn Luat

Loan Officer: Dawn Luat

NMLS# 315432

4.5 out of 5 Stars

Very easy and friendly.

headshot image of Shawn Swenson

Loan Officer: Shawn Swenson

NMLS# 723359

5 out of 5 Stars
headshot image of Grischa Hendreschke

Loan Officer: Grischa Hendreschke

NMLS# 800316

5 out of 5 Stars
headshot image of Shawn Swenson

Loan Officer: Shawn Swenson

NMLS# 723359

5 out of 5 Stars
headshot image of Rylan Maddox

Loan Officer: Rylan Maddox

NMLS# 973196

5 out of 5 Stars

They were on it every step of the way, especially Sheryl Chun and Wailana Herbst, also Jody, and all the rest of the crew. They took the anxiety out of the process, for the most part! I will sing the praises of Veterans United!

headshot image of Sheryl Chun

Loan Officer: Sheryl Chun

NMLS# 346120

5 out of 5 Stars

I have already recommended a friend.

headshot image of Rory Tongg

Loan Officer: Rory Tongg

NMLS# 1166302

5 out of 5 Stars

Our experience at Veterans United Home Loans was a very positive experience. The entire staff was helpful and worked well with us.

headshot image of Shawn Swenson

Loan Officer: Shawn Swenson

NMLS# 723359

5 out of 5 Stars
headshot image of Jason Scott

Loan Officer: Jason Scott

NMLS# 1160791

5 out of 5 Stars
headshot image of Shawn Swenson

Loan Officer: Shawn Swenson

NMLS# 723359

5 out of 5 Stars

An amazing experience was a very smooth transition and highly recommended veterans united to anyone

headshot image of Brooks Onishi

Loan Officer: Brooks Onishi

NMLS# 1309321

Ready to see for yourself?

Experience first-hand why 2,410 homeowners give us a perfect score!

Check My Eligibility
3.5 out of 5 Stars

Process took to long. Some of the document was requested twice.

headshot image of Rylan Maddox

Loan Officer: Rylan Maddox

NMLS# 973196

4 out of 5 Stars

They made it simple. and answered lots of questions.

headshot image of Rylan Maddox

Loan Officer: Rylan Maddox

NMLS# 973196

4.5 out of 5 Stars
headshot image of Gary Goldstein

Loan Officer: Gary Goldstein

NMLS# 959014

5 out of 5 Stars

BOOM!

headshot image of Sheryl Chun

Loan Officer: Sheryl Chun

NMLS# 346120

5 out of 5 Stars
headshot image of Brooks Onishi

Loan Officer: Brooks Onishi

NMLS# 1309321

5 out of 5 Stars
headshot image of Shawn Swenson

Loan Officer: Shawn Swenson

NMLS# 723359

5 out of 5 Stars
headshot image of Shawn Swenson

Loan Officer: Shawn Swenson

NMLS# 723359

2 out of 5 Stars

I have been part of six real estate transactions over the past decade, including several post 9/11. I have nevery had to produce so many financial documents , nor answer such invasive questions about my financial affairs that were unrelated to the t

headshot image of Brooks Onishi

Loan Officer: Brooks Onishi

NMLS# 1309321

5 out of 5 Stars

Jason and his team made the experience made us feel like family. This allowed our family to be happy and stress free during an large purchase.

headshot image of Jason Scott

Loan Officer: Jason Scott

NMLS# 1160791

5 out of 5 Stars
headshot image of Shawn Swenson

Loan Officer: Shawn Swenson

NMLS# 723359

5 out of 5 Stars
headshot image of Tory Tuttle

Loan Officer: Tory Tuttle

NMLS# 870114

5 out of 5 Stars

very efficient and great communication

headshot image of Dawn Luat

Loan Officer: Dawn Luat

NMLS# 315432

4.5 out of 5 Stars
headshot image of Tory Tuttle

Loan Officer: Tory Tuttle

NMLS# 870114

4.5 out of 5 Stars

Everyone was really friendly and helpful and made our refinance process easy and flawless.

headshot image of Jason Scott

Loan Officer: Jason Scott

NMLS# 1160791

5 out of 5 Stars

The communication with the staff was outstanding. The ease of using docusign greatly eased the process.

headshot image of Sheryl Chun

Loan Officer: Sheryl Chun

NMLS# 346120

5 out of 5 Stars

Me and my family are truly blessed with our awesome experiences with Veterans United Home Loans. The initial free class provided was very helpful in getting started and motivating enough to move forward. We have also referred one of our family member

headshot image of Jason Scott

Loan Officer: Jason Scott

NMLS# 1160791

5 out of 5 Stars
headshot image of Rory Tongg

Loan Officer: Rory Tongg

NMLS# 1166302

5 out of 5 Stars

Our experience with vu was outstanding. They were professional, knowledgeable and treated our house buying experience as if it were their own.

headshot image of Jason Scott

Loan Officer: Jason Scott

NMLS# 1160791

5 out of 5 Stars
headshot image of Rory Tongg

Loan Officer: Rory Tongg

NMLS# 1166302

Overall Rating
5
4
3
2
1

Clear Filters

Show Relevant Reviews

See more from Veterans like you

Filters by branch of service
Filters by type of loan

More Reviews

See all 3,038 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Back to Top