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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,837

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4 out of 5 Stars
Would Recommend

There was confusion on who would coordinate the Termite Inspection. VU required employment verification and HELOC statements mid way through he process and then again when we signed documents. Collect the required docs once and not waste our time.

5 out of 5 Stars
Would Recommend

Everything went very smoothly.

5 out of 5 Stars
Would Recommend

Staff personnel were very professional, always kept in contact with you, they guided you thru the whole process and made sure we met each timeline, documents that were required. Met in person the Production Support Manager and Loan Specialists.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jason Scott was very helpful and encouraging. He gave me hope when I had given up on the idea of owning my own home. Now that dream is a reality thanks to Jason and his staff. They were with me throughout the entire process. I highly reccommend them.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Comfortable, efficient and expert in processing my loan.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Rylan Maddox, Tonya Rayne and Jennifer Kanai-Laciste I can't thank you guys enough for all you help!

5 out of 5 Stars
Would Recommend

They offered the best rates and had the best customer service.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

If I could rate higher than a 10 I would. Great team and they walked me thru the purchase every step of the way!

5 out of 5 Stars
Would Recommend

Because this was the third lender we had seen--compared to the others, this VU loan was the quickest and the best! Zoe made this happen when others didn't see the answer or take the time to find a way to do it!

5 out of 5 Stars
Would Recommend

I could not have asked for anything better. Everyone went out of their way to make sure everything was done to my satisfaction as far as friendly, courteous service. I would not have a problem telling anyone about how kind everyone has been.

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5 out of 5 Stars
Would Recommend

Veterans United is the best place to go for a VA Loan. They worked tiredlessly to make this process as easy as possible. I would recommend Veterans United to all of my battle buddies.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Sean, Tonya, and Rylan provided excellent customer service right from the beginning and they also worked well with our realtor, which helped make our home buying process easier.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

So glad I chose VA United home loans best decision ever!!!!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Being a disabled veteran means most things that everyone else takes for granted tend to be difficult to accomplish. Everyone at Veterans United has been right there with me every step of the way making a very difficult process that much easier.

More Reviews

See all 2,837 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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