I would have liked to know more about what exactly was required for paperwork up front rather than getting multiple email messages asking for one or more documents not previously mentioned.
Jason Scott and his team were outstanding! I appreciated his honest but friendly approach at explaining our loan and what we could expect during the process.
My wife and I have been so pleased with our experience with Zoe, Veterans United Rep, that we have already recommended family and friends to Veterans United.
They were very knowledgeable and patient enough to take the time to explain everything in a detailed manner. Also, they were superbly professional, courteous and considerate. Absolutely pleasant to work with. I recommend this company whenever I can.
The entire staff from top to bottom was outstanding. Of particular note was Mr. Rylan Maddox's assistance. His patient and thorough explanation of the process reduced our stress as we went proceeded through the loan paperwork.
My wife and I have been pleasantly surprised by the way Veterans United has handled our transaction. We thought for sure that there would be obstacles and roadblocks due to our personal circumstances, however, your team was able to overcome our fear
The loan was transferred to multiple people throughout the office and no one had a clear picture of the status of our loan. It took entirely too long to get a closing date and the closing date was delayed multiple times due to miscommunication.
Very helpful, only a phone call or text away. These guys are good! My wife and I know that they have our best interests in mind. We rely on their advice 100%!
See all 2,837 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.
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