Even though my loan officer had changed cue to a promotion, the process was seamless. Everything was explained so that I could understand. All my questions were answered. All of my phone calls were returned in a timely fashion.
From the moment of first contact to the final signing, the experience, knowledge and support of the Veterans United Home Loans was extraordinarily fantastic!
There was confusion on who would coordinate the Termite Inspection. VU required employment verification and HELOC statements mid way through he process and then again when we signed documents. Collect the required docs once and not waste our time.
Staff personnel were very professional, always kept in contact with you, they guided you thru the whole process and made sure we met each timeline, documents that were required. Met in person the Production Support Manager and Loan Specialists.
Jason Scott was very helpful and encouraging. He gave me hope when I had given up on the idea of owning my own home. Now that dream is a reality thanks to Jason and his staff. They were with me throughout the entire process. I highly reccommend them.
See all 2,733 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.
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