Very educational on the whole process. We started with the Lighthouse program and followed the instructions and was able to get my credit score where we needed it. The loan process was a very straight forward.
It was great! Everyone was friendly and helpful, answered any and all my questions, and help calm my nerves when things weren't going as smoothly as I wished them to. Thank you all. Love my new home.
I think the agents should refrain from telling their clients anything that would suggest that a loan has at any level been approved until it is actually approved. I can't tell you how many times I was led to believe that we were close to closing.
I recommend VU to everyone I overhear looking to buy. Its simple, since you only deal in VA Loans, you truly are the experts. You understand our benefits, work in the Hawaiian islands, and truly care.
The people of Veterans United Home Loans are very knowledgeable. They went out of their way to assist us and get our home on time. They were always on top of things and was very informational as to what was needed.
The customer service was amazing. Any questions I had they answered without making me feel of an inconvenience. They made me feel great 110% of the time.
Veterans United Home Loans had a wonderful staff that was very knowledgeable and considerate. The whole process was very smooth and we were always updated on our loan status. Great organization and great people.
See all 2,738 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.
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