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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,738

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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5 out of 5 Stars
Would Recommend

Rory, Kevin, & the rest of the team did a great job! Always a privilege to have such great service!

5 out of 5 Stars
Would Recommend

I already have recommend Brooks to other sailors...

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very educational on the whole process. We started with the Lighthouse program and followed the instructions and was able to get my credit score where we needed it. The loan process was a very straight forward.

4 out of 5 Stars
Would Recommend

It was great! Everyone was friendly and helpful, answered any and all my questions, and help calm my nerves when things weren't going as smoothly as I wished them to. Thank you all. Love my new home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend

I think the agents should refrain from telling their clients anything that would suggest that a loan has at any level been approved until it is actually approved. I can't tell you how many times I was led to believe that we were close to closing.

5 out of 5 Stars
Would Recommend

Excellent Customer Service

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

It was a smooth experience. Any complications were handled with excellent assistance.

5 out of 5 Stars
Would Recommend

VU has been a Godsend in my life...and I am telling everyone I know about them.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Outstanding service from Tori and Kevin! They made our process and enjoyable one. It went very very helpful.

5 out of 5 Stars
Would Recommend

The office is clean and very homelie.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

I recommend VU to everyone I overhear looking to buy. Its simple, since you only deal in VA Loans, you truly are the experts. You understand our benefits, work in the Hawaiian islands, and truly care.

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The people of Veterans United Home Loans are very knowledgeable. They went out of their way to assist us and get our home on time. They were always on top of things and was very informational as to what was needed.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Initial pre-qualification process and end was very quick and easy.

5 out of 5 Stars
Would Recommend

The customer service was amazing. Any questions I had they answered without making me feel of an inconvenience. They made me feel great 110% of the time.

5 out of 5 Stars
Would Recommend

Everyone at VU was indeed and helpful and I never felt like I was a burden on them.

5 out of 5 Stars
Would Recommend

Veterans United Home Loans had a wonderful staff that was very knowledgeable and considerate. The whole process was very smooth and we were always updated on our loan status. Great organization and great people.

4.5 out of 5 Stars
Would Recommend

More Reviews

See all 2,738 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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