Would Recommend
I was not happy with the communicating the process of the of the refi. I felt unsure of the next steps and the timing of the process at several times during the refi process. Particularly the loan consultant overseeing the process did not know and explain key dates and timelines that I asked in advance. She was to get back to me and I had to call back several times due to not getting timely call backs and updates.
Would Recommend
The Veterans United team was exactly that, a team. They worked and communicated with each other effectively, quickly and always clear and concise when answering my questions. They provided and explained the information I asked for quickly and thoroughly. Their service went above and beyond, and far exceeded my expectations.
