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We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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I highly recommend Veterans United.
This was my first refinance and I was really inexperienced about a lot of terminology and a little confused about the process and all what’s involved to getting this done. Brooks explained things and worked with me in a timely manner. Nani really went above and beyond to make me less stressed about the whole process. Her emails were personable and she took time to explain everything and she seemed to empathize with me regarding my military. They both answered all my questions and concerns. I would definitely refer them to all my comrades.
We found our way to Veterans United (VU) by sheer luck or maybe by divine intervention. Little did we know when we first stepped into their office that we would find a team of highly competent, friendly, kind and culturally sensitive loan professionals. Our experience has been so positive that we wish others in need of a loan would just be as fortunate as we are. They’re the best in the business!
If you follow the steps from your loan officer it will make your processes super easy.
The Veterans United team deserve salary raises across the board for their outstanding customer service, proactive communications, knowledge about the home loan process, and overall professionalism. We couldn't have asked for a better experience. THANK YOU!
I was very satisfied with Veterans United and the whole process. We used them twice for loans and they made the process as smooth as possible. Communication between Veterans United and client was excellent.
I would recommend Veterans United for all and especially first time home buyers. We all know that buying a home is a scray process. The team that helped me were very knowledgable and i know will make any first time buyer feel at ease. Five stars rating.
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I had an amazing experience and would recommend veterans united to anyone seeking to buy a home
This is my secong time using VUHL. As always the service was outstanding. I will continue to recommend their service to friends and family as long as i am a home owner!
We always felt like VU had our best interests in mind. And they explained everything along the way. We primarily worked with Lyda Cole and she was fantastic.
This is our third time we have used Veterans United. We keep coming back, because they are wonderful.
Nani has been very productive and responsive on all my emails and inquiries. Very satisfied
Tory Tuttle and Nani Serrao were by far the most caring and on-point representatives of the Veteran's United team. They both went above and beyond any possible expectations we had, made everything very easy to understand from start to finish. We are very greatful to them and everyone who was a part of this process!
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Lyda, Nani, and Tory answered my calls and e-mails with such kindness, knowledge, and understanding - excellent teamwork and communication with me and each other
Everyone was helpful and available whenever I called.
Great service! Loan officer was able to answer all questions and facilatated a smooth and worry-free process!
VA made purchasing a home so quick and incredibly easy!
Very friendly and courteous staff. Bravo Zulu to Nani Serrao and Tory Tuttle. Awesome, Outstanding, Wonderful ... I would recommend VUHL to any of my friends.
