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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,757

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

They were fantastic! Any time I had a question or concern, it was immediately answered by Tory or Nani. They were sincere in their efforts to help us during this experience.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My experience with Veterans United Home Loans has been extremely positive. Audrey and I are pleased to have worked with Sheryl Chun on the refinance of our mortgage. Sheryl is very friendly and knowledgeable about her work. We are very comfortable and trust working with her. Thank you.

5 out of 5 Stars
Would Recommend

Outstanding service from beginning to end. Everything was done in a professional and timely manner. Everyone I dealt with was pleasant, knowledgeable and genuinely concerned about my refinance. Best refi experience I ever had.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Excellent as always! Would I recommend them to friends and family? I already have and they too have found their dream home thanks to the Veterans United Team.

4.5 out of 5 Stars
Would Recommend

Working with military pass,present and future retired always a plus

1.5 out of 5 Stars

My loan "officer " Sean ( some last name) was useless. He never acknowledged the receipt of documents that he requested. He sat on everything requested and never did anything.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Sheryl, Jody, Troy and Alyssa were very professional in how they conducted themselves and delivered swiftly and accurately on the promised loan. It was one of the most pleasant experiences working with this team.

5 out of 5 Stars
Would Recommend

Great help from Shawn Swenson and Kevin Clark and Team Swenson, including Dorcia.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Brooks was amazing and made the process a breeze. Very well informed and always professional.

5 out of 5 Stars
Would Recommend

Tory Tuttle's organizational skill ensured that the entiretransaction process was professionally executed. The work coordinated by the Veterans United team under Tory's leadership was phenomenal.

3.5 out of 5 Stars

I was not happy with the communicating the process of the of the refi. I felt unsure of the next steps and the timing of the process at several times during the refi process. Particularly the loan consultant overseeing the process did not know and explain key dates and timelines that I asked in advance. She was to get back to me and I had to call back several times due to not getting timely call backs and updates.

5 out of 5 Stars
Would Recommend

provided Personal Touch gifts after transaction as appreciation and congratulatory for closing.

4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Sheryl Chun and her team are the best at customer service and compassion for the client. Awesome professionals

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 2,757 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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