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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,792

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 2,792 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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3.5 out of 5 Stars
Would Recommend

My experience with Veterans United Home Loans staff was fairly good. An office at my location would have made it a better experience as I prefer to have face to face interaction instead of distance interactions.

4.5 out of 5 Stars
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3.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

I will recommend team Boom/Rory to all my fellow veterans.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend

Efficient, friendly, helpful and professional

5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend

The loan process was slow taking about 3 months. Also the was unessary duplication that required our signatures. Overall, the staff at VU was positive friendly and helpful.

4 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Something to think about - Some of us older folks don't use the computer nearly as much as the younger generations. A periodic phone check would be helpful for us. Otherwise - thank you very much.

5 out of 5 Stars
Would Recommend

Brooks was so friendly and helpful- really made the process easy and enjoyable.

5 out of 5 Stars
Would Recommend

I had an unusually complicated transaction but Rory and the crew stuck with me until we cleared all the obstacles.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

They were very knowledgeable about issues related to veterans. Our previous Loan person wasn't and caused to actually lose money.

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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4 out of 5 Stars
Would Recommend

More Reviews

See all 2,792 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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