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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,153 reviews
779 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,153 unfiltered reviews

Starting on Page 46 of 14,906. Return to Page 1

5 out of 5 Stars

Communication at the end was a mess. Nothing to do with Aaron or Mike. They were both great. Title and who came out for the closing seemed to not know anything.

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars

Alex and the rest of the team were awesome from beginning (2021 when I worked with Scott to get my credit fixed ) to Alex and Beth helping me through to the end ! They accommodated my schedule and they made the process so smooth. I would recommend this company and these people to any and everyone .!! A+

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

Everyone was an absolute joy to work with! From the concierge to my agent everyone was amazing and made the process super easy!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Photo submission from Brian F.

Everyone I dealt with at VU treated me with respect and helped make the process so much less stressful than it might have been.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

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5 out of 5 Stars

From the first phone call to the final closing phone call it was a great experience. No call was unanswered or unreturned. The level of professionalism was outstanding. Each team member was informative and friendly. I was initially told how the process would work and that I would have contact information for everyone involved in case we had questions. I was encouraged to call and ask anytime. The timelines were all met and in fact it was finished ahead of time. I would highly recommend using Veterans United.

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

Wonderful, thoughtful, mindful, and emphatic to our needs.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Loan Officer: Nicholas R. Schuster

NMLS# 9616

4.5 out of 5 Stars
Photo submission from Adam C.

God bless you all. Y’all never gave up from me. Y’all were very motivating and a great team to work with.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars

Veterans United provided ne with outstanding service. They were recommended to me and now i would like to recommend then to you.

headshot image of Anna Provin

Loan Officer: Anna Provin

NMLS# 2736701

5 out of 5 Stars

Bryan and his team were excellent with helping me every step of the way. If I had any questions they were fast to respond. It was my first time buying a home and they made sure that I understood everything happening and the timeline for everything.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars

Zach and the entire team at VU made this process smooth and exciting. Sharing every step and answering all of my questions.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Mary was the most wonderful. Patient courteous and understanding. She treated me like I was family

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

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Experience first-hand why 355,266 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

4 out of 5 Stars

They was very helpful

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Photo submission from Marie R.

Steve, Rain and the team made my dream come true. They were efficient, organized, and professional to work with. Thank you!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

I am hesitant on companies that “strictly help vets” because I’ve felted taken advantage of before. At no point in Time did I feel falsely lead or pressured to buy when I wasn’t ready. They gave me a call after I said I need 2-3 months to adjust to a new job/schedule before we even talked about formality’s.

headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

4.5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars

Josh was amazing! Was able to close in less than 30 days and that was with thanksgiving holiday in between!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

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