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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,710

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Veterans United is great they will assist you along the way, taking you step by step from beginning to end. Wonderful, caring and always willing to help.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Our refinance for our home loan went very smoothly. Melody Remular and Angelia Jackson were fantastic and always kept us updated on our process. We loved being able to sign in online to see the status of our loan and upload documents. Thank you to the entire team that assisted us through this process. We would definitely recommend Veteran's United to our fellow veterans. Mahalo for supporting our military veterans.
Michael and Cathie Henderson

5 out of 5 Stars
Would Recommend

Tanya Au was amazing! There were so many stumbling blocks placed in our way from the seller/seller’s agent that Tanya negotiated us through. There were also issues with paperwork being improperly filed from the Escrow side of things. We feel quite fortunate that Tanya stayed with us, worked to get the extensions we desperately needed and talked us “down from the ledge” on a few occasions.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Cautiously, our search for home loans began online. United Veterans Home Loans connected us to a local Hawaii team and that immediately help build our trust. They greeted us with so much Aloha! They understood and could relate to our local lifestlye and needs.
However, it was our loan officer, Melody, her hard work, kindness, and drive to support, inspire, and motivate our steps to final ownership that allows us to give a high, outstanding rate of performance and service to Veterans United Home Loans!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My refinance with Veterans United Home Loan was effortless. My original home loan and, now my refinance, both with Nani Serrao was an experience beyond belief!! I can't begin to thank Nani for her awesomeness!
Thank you,
Clay

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is the best experience that I ever had with attaining a mortgage. Tanya Au was so helpful, kind, patient, understanding and knowledgeable with me. I’m very happy that she was my loan specialist. Also I’m so happy that I went with Veterans Unites for my mortgage.

5 out of 5 Stars
Would Recommend

Veterans United is the best decision I have made in a long time. They provide safe and reliable resources to there clients to fulfill the dreams of being a home owner. They understand the hardships of serving and strains that can arise during your process. 10 out of 10 in my book.

5 out of 5 Stars
Would Recommend

I can't say enough about working with Tory and her team at Veteran United. First Class service from day one until I closed on my refinance. I was never "sold" anything, just straight forward rates and was told what I can and cannot negotiate items on. (title companies, inspectors etc.) EXTREMELY happy with my refi process and great rate! I highly recommend Tory and Veterans United.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Our experience with Veterans United was so simple. During this time of Covid-19 stress levels are already elevated. But we had the privilege of having the most AWESOME Loan Officer, Tanya Au! She made the entire process so simple and stress free. Tanya was always available to talk and or answer questions that we had. Now that the refinance process is over, we will definitely be sharing our experience with family or friends. Thank you to Veterans United!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Super job! Best financing/refinancing experience I've had (and I've had many!).

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very smooth transaction and refinance experienced .Highly recommended!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

WeiWei is a real asset to your company and hands down sold me on using VeteransUnited as my lender.

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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is the third time we have used VU and all three times they have been excellent to work with.

5 out of 5 Stars
Would Recommend

Thank you to all involved. I am very grateful for all of you.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My experience with Veterans United was outstanding. Communication was on point and they helped make this process a lot easier than the normal process!

5 out of 5 Stars
Would Recommend

More Reviews

See all 2,710 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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