Very professional and helping and very thorough and compassionate staff
Veterans United Rocks!!!
I would have liked to get all the paperwork that I needed to do in the beginning instead of little by little
Response from Veterans United
Hey Billy,
I’m sorry this part of the process felt frustrating. Getting paperwork in pieces instead of upfront can be inconvenient, and I understand why that would have been disappointing. I appreciate you sharing this feedback.
Sincerely,
Claire S.
Client Relations Manager
Both experiences buying a home through veterans united have been low stress and loan officer has been helpful!
Working with Jay was one of the smoothest home buying process I've ever experience! I would highly recommend him! Thanks Jay.
So glad to work with Veterans United. You've given us our forever-home.
I’m a very proud emotional home owner. God bless and thank you
They are the kindest most reliable people to have help you
Helped me with everything.
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This is my second time using Veterans United, and I can’t express how great my experience was the first time—and even more so the second time. Their team is thorough, quick, and accurate, making the entire process smooth and stress-free. I rarely had to wait for responses regarding paperwork or information, and they were extremely informative and transparent about what was happening every step of the way. Their professionalism, attention to detail, and genuine commitment to helping veterans truly set them apart. I have suggested, and will continue to suggest, Veterans United to anyone looking for a superior lender that delivers exceptional service and results.
We really appreciated being treated so special through the whole process! Most importantly they listened to what we had to say and acted on it! We were at peace with the team!
The process was as easy as the market allowed, and the resources provided were exactly what I needed to go forward smoothly.
Cost to much and takes wayyyy to long
Horrible experience 😪
Response from Veterans United
Hi Brian,
I’m really sorry this was your experience. Feeling like the process took too long and cost more than expected is incredibly frustrating, and that’s not how it should feel. I appreciate you being honest about what you went through.
Sincerely,
Claire S.
Client Relations Manager
