A Thousands THANKS 😊 to Jose Banuelas and Cierra Halbirt. It was a tiresome journey, but they kept us motivated. They both were so professional and friendly. They kept us calm through the whole journey. They weren't satisfied unless we understood every step that had to be taken. Very satisfied with the both of them. Will refer Jose to friends and family. SATISFIED YES 😌 Thank you Jose and Cierra...
Each dept was very communitive and very friendly.
Thank you for your outstanding customer service. Also, your website is excellent!
Very streamlined and responsive during the process.
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Everything was easy and outstanding service
Tony and the rest of the loan team were phenomenal. This was the easiest homebuying process I’ve gone through, and we’ve moved a lot…
The team also helped a ton by showing me that I hadn’t used all of my VA loan eligibility, even though some was tied up in another property. This will save us a significant amount over the life of the loan with the lower interest rate.I would 100% recommend Veterans United to anyone who was looking to buy a home.
I can’t recommend this team enough! As a Veteran and a first-time homebuyer, I was looking for a process that was straightforward and supportive, and that’s exactly what I got.
Katie Smith was an absolute rockstar. She was always there to pick up the phone when my wife and I had questions, and she stayed on top of every detail, calling us personally whenever important info was needed. She made a complicated process feel easy, and we are now settled in the perfect home because of her hard work. If you're looking for a loan officer, go with Katie—she’s the best!
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I worked with Heather Carmichael and her team for a VA refinance. Heather and her team were extremely helpful and the process was very easy. I would definitely recommend them.
Bill and his team blew us out of the water. The home buying process can be daunting and intimidating. From the very beginning we were welcomed with a clear and informative line of communication to answer any questions we had. Punctual responses were extremely helpful to the smooth process of going from pre-approval to keys in hand in under 2 months. Somehow with all that efficiency every single member of Bill's team himself included showed a level of professionalism, compassion, and care with every call. The only downfall is that we can only give one 10☆ rating and not more. We will only recommend Bill and his team along with veterans united to everyone going forward.
This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.
Our whole team at Veterans United was AMAZING! Every single person was so kind and accommodating, and truly went above and beyond for us. As first time homebuyers we walked into buying a home completely clueless and Robert, Melissa, and the rest of our team left no stone unturned when making sure that we were educated and comfortable during the whole process. If we had a question they were super quick to respond at any time or day of the week. I would recommend Veterans United one million times over! Thank you for everything you guys did!
This is the second time using Veterans United with Matt Torres and Jenny Love. Very professional. There's a reason why I use these guys. Because they are clearly the best at what they do. They make it as simple and painless as possible. Always the lowest interest rates. Use these guys with total confidence. You won't go anywhere else, and you won't regret it.

