I have nothing bad to say about VA. They surprised us in a good way on multiple occasions. I am so grateful I reached out them and have no regrets, and nothing but outstanding things to say about them. 10/10 rating doesn't do them justice!
I had a team of great friendly professionals that helped me all the way to close ... It was Awesome. What a great experience. Every veteran need to use this company for their home loan.
We had a tight timeline to close on and Alex and Beth made it happen. Overall we had a very positive experience and would definitely recommend veterans united.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
John M and his team were outstanding to work with, they were efficient, friendly, and overall provided us with a wonderful experience. I would recommend any veteran to Veterans United and their incredible staff when they embark on their home buying journey.
Excellent work, very helpful, always attentive to everything. The experience was truly rewarding, 100% satisfied.
Thank you!
We had an absolutely wonderful experience with Veterans United throughout our home loan process. From start to finish, they were incredibly helpful, taking the time to explain everything clearly and walking us step-by-step through the entire process. We had a lot of questions, and every single one of them was answered almost instantly.Their communication was truly excellent — we always felt informed, supported, and never left wondering what came next. The entire team was not only professional but also very caring and kind, which made what could have been a stressful experience feel smooth and manageable.We genuinely appreciate everything they did for our family. And the gift basket at closing was such a thoughtful touch — it meant so much to us. Highly recommend Veterans United to anyone looking for a lender who truly cares!
Our loan officer, Dorian, was a fantastic help throughout the home buying process, and made a great effort with checking in with us periodically to make sure things were going smoothly!
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Always great
Brandon was great
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Veterans United made the process of buying a new home seamless. I would highly recommend using them!
Don and his team were very helpful. Highly recommend.
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Experience first-hand why 361,909 homeowners give us a perfect score!
The whole team was informative and kept me apprised of progress on a regular basis.
Heidi Bailey Houston was excellent!! Loved working with her!
This was the first home i have ever purchased and it was FSBO. We did the whole thing without a realtor. The whole loan team helped us a ton and really went above and beyond to answer all of my questions and guide me through this whole process. I'm very grateful for all of the help and very very impressed with the initiative, assistance, professionalism, and patience they has with me as a first time homebuyer.
thanks for all of the help in accomplishing the purchase of our new home.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
The whole process was smooth from beginning to end!!! All the agents on the team were professional and knowledgeable!!! Having all the paperwork that was needed helped them do their job and they did it well! The only bump was when the Notary part was needed to get done. That person didn’t live up to the Veterans United work ethic. I hope that doesn’t happen to anyone else! Kudos to Veterans United. They serve our country’s veterans well!!! Thank you!
Very easy to work with, great communication.
Probably the best customer service from any financial institution. They were insightful, knowledgeable, and patient for this first time home buyer. 10/10
