This was the most seamless loan process I have ever gone through. My loan team delivered on time. Word of advice: complete your To-Do’s as soon as they hit your inbox. This is where you have the most control during this process. Bill Bales, his team, Kat in Client Advocate ...everyone was phenomenal and very professional! I wish I could leave them a 10 star and give them all a virtual hug!!!!
The service was very good.
From day one the people at Veterans United were open and honest and very respectful! I TOTALLY recommend Veterans United to everyone!
Everyone was thorough. Patient and explained everything thoroughly and gave a sense of family
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Excellent service process went very smoothly
From start to finish my loan team was vigilant and knowledgeable. Everything was made convenient and efficient. My loan team made me feel very comfortable and answered any questions I had quickly.
Being in the Air Force our adult life we never considered buying a house due to moving every 3 years. After I retired we were still in the renting mindset. Veterans United made the process to buy very easy and we decided to buy. Welcome to our new home.
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
Quick and easy with all forms in one place.
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Very easy, friendly and the app is fantastic
As a first time home buyer, the team was incredible and extremely helpful.
My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.
Great experience. Everyone was very knowledgeable and helpful in my journey to my home. Thanks so much to all those involved.
My experience with Veterans United was outstanding! The entire process was suitably structured, generously transparent, and very supportive. Buying a new home (and moving) could have been a stressful process, but it was orchestrated as a smooth and comfortable experience. Communication was clear and helpful every step of the way. I always felt well informed and understood what was needed for each step in the process. As a Veteran, I truly appreciate the outreach of everyone in the VU staff. They are efficient and respectful and eager to assist. I also appreciate the service offered by the concierge team. And finally, I do recommend Veterans United to any fellow veterans planning a home purchase.
