Very professional and helping and very thorough and compassionate staff
I would have liked to get all the paperwork that I needed to do in the beginning instead of little by little
Response from Veterans United
Hey Billy,
I’m sorry this part of the process felt frustrating. Getting paperwork in pieces instead of upfront can be inconvenient, and I understand why that would have been disappointing. I appreciate you sharing this feedback.
Sincerely,
Claire S.
Client Relations Manager
Both experiences buying a home through veterans united have been low stress and loan officer has been helpful!
Working with Jay was one of the smoothest home buying process I've ever experience! I would highly recommend him! Thanks Jay.
I’m a very proud emotional home owner. God bless and thank you
They are the kindest most reliable people to have help you
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Helped me with everything.
This is my second time using Veterans United, and I can’t express how great my experience was the first time—and even more so the second time. Their team is thorough, quick, and accurate, making the entire process smooth and stress-free. I rarely had to wait for responses regarding paperwork or information, and they were extremely informative and transparent about what was happening every step of the way. Their professionalism, attention to detail, and genuine commitment to helping veterans truly set them apart. I have suggested, and will continue to suggest, Veterans United to anyone looking for a superior lender that delivers exceptional service and results.
I went through multiple other lenders before using Veterans United, and their service was far superior. I also got the lowest rate with them. My loan specialist, Horace Johnson, was great. The online portal allowed me to link my bank account, which saved me a ton of time because many other companies had me scanning my statements page by page as my bank didn't offer downloadable statements. I would highly recommend this company to anyone buying a home.
The process was as easy as the market allowed, and the resources provided were exactly what I needed to go forward smoothly.


