off to a slow start and lack of communication but as time went on it turned into a very positive experience.
I want to express my sincere appreciation for the outstanding service provided by Ryan Ashburn - Loan officer - throughout my loan process. From start to finish, Ryan demonstrated exceptional professionalism, clear communication, and a deep understanding of the lending process that made every step smooth and stress-free.Ryan and I developed a strong rapport early on, especially due to our shared military experience and commonality. That mutual understanding created a level of trust and comfort that truly set him apart. His commitment to getting my loan funded on time was evident in everything he did.In addition, Ryan referred me to Matt Iannacio& Team, an excellent realtor who provided professional, detailed, and attentive service in helping us find the right home. Matt’s dedication and expertise made the home-searching experience efficient and enjoyable.I also want to acknowledge Joshua Grove, the loan processor, for the excellent job he did. Joshua was organized, responsive, and thorough, ensuring that every detail was handled efficiently.Additionally, Susan Ripley from the Lighthouse team provided outstanding support. Her guidance, communication, and follow-through helped keep everything moving in the right direction.Overall, Ryan Ashburn ( Loan Officer )and his entire team delivered a top-tier experience. Their professionalism, teamwork, and genuine care for their clients exceeded my expectations. I highly recommend them to anyone seeking a smooth and successful loan process. Keep up the great job in helping Veterans!!
My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.
We have worked with Adam Craig several times through Veterans United, and every experience has been excellent. Adam is knowledgeable, dependable, and truly committed to helping his clients. He communicates clearly, keeps everything on track, and makes the entire process straightforward and stress-free.We appreciate how quick he is to respond to questions and how he takes the time to explain each step. It is rare to find someone who consistently delivers this level of service, and that is why we continue to work with him.If you want a loan officer you can trust, Adam Craig is outstanding. We recommend him with complete confidence
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Well Organized and Encouraging Teamwork. Supportive of the Veterans Individual needs in the process of purchasing a home.
Had a great team!! Their always so knowledgeable, kind, caring and supportive throughout the whole process.
Being a Veteran I wanted to purchase a home. Not having the best credit score I tried anyway.I had the most wonderful team of financial personnel. Starting with Ms.Britney, who stood with me from being to end. She had a team that's unbelievable. The process was great they gave me a Realtor that'was unbelievable,Mr. David to get my scores where they need to be. This team work so hard, my sellers representative was how was they able to close so fast. I would recommend any veteran to call and try to purchase a home . Ms. Brittney who stated it all off for me. I will always remember Ms. Brittney and her team. And I will talk toy veteran friends to reach out to Ms. Ms. Brittney
Thanks to Bill Musick and his team, I was able to purchase my Dream home in GA. I closed in July and haven’t stop smiling since. Bill and the team made my process super smooth and answered all questions and concerns quickly and thoroughly.
Everyone was very nice, helpful and professional. They all made a normally stressful process seem easy. The to do list kept me on top of the process and in the loop. I went into this with reservations because of my age and they were all very supportive.
5 star... highly recommend.
Not our first home, but our first home purchased using my VA eligibility. Started pre qualifications with a different lender and loan officer apparently decided we were not going to be an easy loan and didn’t even return calls. Reading reviews for best VA lenders, led me to highly rated for customer service, Veterans United. Experience was off the charts better. Absolutely unbelievable the difference from any previous home purchased.
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I believe every area can use more transparency.
Great job
Wow, where do I begin? Veterans United and my team of Adam, Amanda, Rich, and Shannon are all Rock Stars! I began my journey to homeownership without a clue, luckily these guys and gals were there every steps of the way. From outstanding customer service to personable interactions and did I mention they have streamlined their process, so you have your own portal that allows you to track the process/progression of your loan? Well, they do, and it's great. Veterans United doesn't just get you pre-approved and tell you to do ABC, they have videos, and articles that further explain each step of the process, detailing what to expect, why this step is necessary what the next step is. Simply put, they bring their a game every time.
They made what i thought to be impossible, possible
