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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,560

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 179 Marine Corps service member reviews from Hawaii

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5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

6 hour time difference caused a few minor issues but all were resolved rapidly,

5 out of 5 Stars
Would Recommend

It was such a pleasure working with Jamie and Veterans United! Jamie was always so kind and helpful whenever we had questions, and was so easy to communicate with. This was our first time buying a home, and she made the daunting task more than manageable. We are so appreciative of Jamie and all of her efforts to help us find our first home!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Weiwei and the team were low pressure and excellent. Weiwei helped me secure an interest rate before they went up and was always responsive. She did an excellent job. Kristy and Pat were excellent. Friendly and posted importance deadlines immediately which ultimately saved me money. They are very friendly and my favorite part was that they are low pressure and will contact you as much or as little as you want. They are low pressure but never late to respond or help.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Spencer is awesome. No matter how stressed we were or how many questions, concerns or emails we sent, he has been right there letting us know and keeping us informed through the whole process. He was in the mainland and still emailing or calling us when we needed more information. He made sure he was available to us when we needed it. He kept keeping us updated whether it’s the underwriting, getting us the numbers, or letting us know what we need to do when we need to submit things. Even when we were first looking for a lender, he kept calling or checking in which is why we picked him. He was friendly, patient and always reassured us that it’s okay. We got into our forever home thanks to him and his team. The process felt long but it was quite fast. We can’t thank him enough for all he did. He made our goal into reality.

5 out of 5 Stars
Would Recommend

As mentioned before, I honestly could not have asked for a better team for my first home. The team as a whole made me feel very comfortable with every move we made as they showed patience and organization.

4.5 out of 5 Stars
Would Recommend

Thanks for everyone’s help, everything was a smooth transition because of you guys.

5 out of 5 Stars
Would Recommend

Positive experience overall. No complaints.

2.5 out of 5 Stars
Would Recommend

Honestly, the underwriting process was brutal. Maybe that has more to do with the cost of the home and the current market than Veteran's United per-se but the support staff that I worked with directly were amazing and held the whole process together.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I couldn't envision a more streamlined loan approval process for our first home loan. Kennedy provided a clear path through what could have been a confusing and overwhelming process from loan application to approval. Every step of the way was explained, and it seemed that nothing but good news came from Kennedy on behalf of VU: Rate buy-down, lending credits, even accommodation regarding signing and funding dates. Thank you to Kennedy and the entire VU team for this amazing experience of the biggest purchase of my life.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My loan officer gave me confidence throughout the whole process and made the experience more than just a job. It became an organic professional relationship which most institutions may lack. He deserves to be recognized for his work ethic and assistance to the veteran community.

5 out of 5 Stars
Would Recommend

Thanks everyone for making my dream of owning a house come true. God bless you all

4.5 out of 5 Stars
Would Recommend

My interactions with Alex Tuttle and his team during my recent home purchase were excellent! Always available to assist with questions I had for them. Additional, this being having been my second dealing with Alex, I expected nothing different!
Thanks Alex!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Every aspect of this home buying experience was perfect, everything was incredibly simple and straightforward. Finding the house was the hardest part.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United Home Loans - Hawaii made it possible for a single income household to purchase a single family home in one of the most competitive real estate markets in the nation. From first contact to closing, they ensured you had a peace of mind and maintained consistent communication while guiding you through the home buying experience. They will put together a team of exceptional professionals; loan officer, real estate agent, and insurance recommendations. Their team will simply make it happen for you and your family!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans united has a great user friendly interface, that mixed with an experienced home loan officer and team made it all worthwhile.Thanks.

4.5 out of 5 Stars
Would Recommend

Highly recommend all veterans seeking assistance in any home refinance or any other real estate business with this company and loan officers.

5 out of 5 Stars
Would Recommend

Again, I will recommend Veterans United, Christina Squiresand her team, and if you're looking for a home in Hawaii Howard Meguro to anyone looking for a home. They know and they will help you get it.

More Reviews

See all 2,560 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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