Working with Nicholas Starkel at Veterans United was truly one of the best parts of our home-buying journey. His incredible work ethic, superb communication, and attention to every little detail made us feel informed, supported, and confident every step of the way. His genuine touch of Aloha made buying a home in our homeland an experience we’ll never forget. Mahalo, Nicholas, for making this one for the books!
Alex, Carly and Howard (the realtor Veterans United gave us to help in Hawaii was super amazing) . Alex was right there from the beginning and would answer any question and even questions about over issues, he helped in every aspect of the process. Carly was amazing as well, we had some trouble with e-siging and she worked for 2 days to fix the problem. Again another person who would do anything for her clients. Howard the realtor was just as amazing, up front with everything, ran all over the Big Island for us helping us find the perfect house. His words were " I'm not here to sell you a house but to help you find your house". He is truthful, honest, and humble. He did so much for us, I don't think there's enough space to write it all.
The only problems we had were Missy she wasn't so helpful with finding movers, insurance, security systems, electricity, ect... ( we had to do that ) she was supposed to be our helper in doing all that but she didn't either call us back or write us back, it wouldbe days to weeks before she would reach out. So Alex and Howard stepped up to fill those rolls. The realtor Veterans United gave us to sell our house here in Upstate NY was not helpful. We ended up using someone else, they were willing to help us and guide us through this process while we were taking care of things for the house in Hawaii. Over all I'd give Alex, Carly and Howard 5 stars but the other 2 I'd wouldn't recommend to my worse enemy.
Over all Veterans United was amazing and I'd recommend it to everyone.
Brad Mendosa was absolutely amazing throughout the entire process. He helped us with every question we had and was always incredibly responsive. We ran into some unexpected issues with closing because of a hurricane, but somehow Brad made it all happen and got us to the finish line! We highly recommend him to anyone looking for someone knowledgeable, responsive, and dedicated.
Jen Huppert was outstanding from the onset from first making contact with her. She was very professional, honest and sincere. She kept us informed and with realistic expectations all the way through the process. We appreciate her very much and the work she put in, in helping us reach our goal. We would definitely recommend her to any potential homebuyers we know.
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We couldn't have asked for a better loan officer than Christina and her team! They helped us secure our home with ease. It was a long process with lots of hurdles but they were by our side every step of the way. They have excellent communication and were always quick and effective with each new task that needed to be completed. We would 10/10 recommend Christina and Veterans United to family and friends!
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Jen was exceptionally communicative, patient, and supportive during our first homebuying experience. It could have been so much more stressful, but she took the time to explain everything to us and never seemed inconvenienced by it. I truly felt like she had our family’s best interest at heart and that’s so rare in business today. She gave a great recommendation for a realtor, who was also exceptional. Couldn’t have asked for a better experience, honestly.
