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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,953

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 319 Army service member refinance loan reviews from Hawaii

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5 out of 5 Stars
Would Recommend

I am very Lucky to have Kennedy Kugle to be my Loan Officer because he is very Excellent in doing Everything from Start to Closing. He will make everything looks Easy and most of the Process is Completed by Him and His Team. All you have todo is just Verify and Sign. No Regret at all...Thank you Team Kugle...

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kennedy Kugle out of Oahu was fantastic. He kept very close communication with us, everything was clear and concise, no surprises! Highly recommend him.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I am a three time customer and would choose Veterans United everytime again and again. They have always been very customer friendly and helpful, even going the extra mile to support their clients.

5 out of 5 Stars
Would Recommend

This is the second time I have used Veteran's United for financing my home. Kennedy Kugle was my loan officer the first time and he provided exceptional services, very respectful personality and caring throughout the complete loan process. This time as well Kennedy was my loan officer and as expected his exceptional service provided but this time it was Outstanding and pure delight. Starting with the loan inception through to the closing date he set a record of 13 days total closing time. As if he didn't do enough already, while I am overseas, he miraculously stepped up much further by working with American Title to ensure that I closed with electronic signature's and via a video teleconference with a notary public for documents to me signed under oath. Kennedy Kugle is the best loan officer I have ever worked with in mortgage loans, with his contributions of exceptional care for Veterans United complements the reputation of the companies' great professional and ethical standards and should be considered for a nice bonus for his faithful services. Kennedy, Maria and I thank you immensely for our experience a second time with you.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Aloha,
Kennedy Kugle was very helpful throughout my entire Veterans loan cash out refinance process. He communicated effectively via email and text messaging. I would feel comfortable with dealing with Kennedy Kugle again for my Veterans home loan needs in the future.

5 out of 5 Stars
Would Recommend

VU has been efficient, great, and overall the best team we could ask for. We had previously worked with USAA, who pales in comparison. From now on, all of our dealings will only be with VU.

4.5 out of 5 Stars
Would Recommend

I have been working with Veterans United since the end of 2023. Their loan officer, Tanya Au, has been such a delight to work with. She helped us secure our first house and after our first year, helped us refinance to save more money. The choice to buy a house and also refinance should never been done without considering all your options; Tanya made sure we were well informed and comfortable about both loans prior to us signing and continues to provide updates even after everything. As a first time homebuyer and a Veteran, it’s been an amazing time using Veteran’s United. I will continue to utilize their services and recommend other Veteran homebuyers consider them when looking to buy a property!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Micah is exceptionally thorough. He is knowledgeable, courteous and represents your company very well.

5 out of 5 Stars
Would Recommend

Hands down one of the best I’ve ever hade the pleasure of doing business with. Jamie Ltamoto went above and beyond to help me get what I not only wanted but needed, I will be reaching out in the future for all home related needs. 10/10

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Working with Veterans United was stress free and seamless. Would definitely recommend their services to family and friends and would definitely come back to refinance other loans. Thank you.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Kennedy really took care of me on this new loan. I'm really lucky to have had his help with all of this. Thanks again!!

5 out of 5 Stars
Would Recommend

Kennedy and team is awesome and highly recommended!!!!!

4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Working long distance with Veterans United was new to me. The Honolulu loan specialists and their computer set-up for handling my loan request from Maui worked for me. I would like to thank them for their patience and timeliness in working with the Maui businesses contracted to assist me in finalizing my loan.

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See all 2,953 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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