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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,680

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
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5 out of 5 Stars
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Need this to be seen and heard for everyone!!We wanted to thank our loan officer Kennedy Kugle who did an amazing job from the start! My husband and I came into this homeowning process very discouraged, especially being Native Hawaiian locals living here in Hawaii. We already had a terrible experience with another company. After explaining my concerns, worries and experience with a previous mortgage company, Kennedy was optimistic and told us "you guys can do this" from the get-go. AND HE WAS RIGHT! Nothing but green lights throughout the entire process. Kennedy and his team made this entire process seem too good to be true that this would be happen, but he made this pipe dream of ours become a reality! Of course we had to do our part and made sure to check off everything on our to-do list as soon as Kennedy and his team requested anything. But it was nothing compared to the work he had put in to make sure this entire homeowning process seemed like a walk on the beach. My husband and I definitely recommend Veterans United and specifically Kenney Kugle we will be referring to any veteran family for homeowner help here in Hawaii. We could go on and on about how amazing this process was for us. We can't thank Kenney and his team enough for making this experience nothing short of amazing. We can't believe we can say, that we are kanaka that now own something here in our beautiful island home of Oahu, Hawaii. Mahalo nui Kennedy and Veterans United!!!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Veterans United provided a seamless home-buying process for our family. The entire team was helpful, professional, and knowledgeable, from the loan officer to the real estate agent. Overall, the entire process was smooth!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Thank you so much for helping me with my first house I’m forever in your debt 🙏🏾

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Veterans United made it a walk in the park for me to own my first home in Hawaii at 24 y/o. I can’t thank them enough for the assistance in completing my life goals. Alongside with giving me my first cups to congratulate me in my new home!Mahalo, and Thank you so much Veterans United!

5 out of 5 Stars
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5 out of 5 Stars
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I just want every Veteran that wants a home to know that Veterans United is here for you! You can own a home and Veterans United can make that happen for you.Our home buying process was very fast! We just feel very blessed to have had such a great and dedicated team throughout the entire process.Thank you to Jamie Itamoto and the rest of the team!

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I had the pleasure of working with Tanya and Josh and was thoroughly impressed by their professionalism and expertise. Throughout the loan process, Tanya was communicative, responsive, and knowledgeable, always quick to answer my questions and offer guidance.
Their commitment to providing excellent customer service was evident from start to finish. Overall, I highly recommend Tanya and Josh to anyone. They are truly a professional and will go above and beyond to ensure that you are fully satisfied. Thank you Tanya and Josh for all your hard work and dedication!

4.5 out of 5 Stars
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VU's staff was very helpful and easy to work with. Sad that I 100% believe I found my forever home and won't be able to work with Mr. Kugle. But If the stars align and it's time to buy again, I'm only working with VU.

5 out of 5 Stars
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5 out of 5 Stars
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I would highly recommend Veterans United with your home purchase. I had a awesome tesm to work with that made the entire process run smoothly.

5 out of 5 Stars
Would Recommend

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See all 2,680 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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