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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,756

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Exceptional Home Loan Program!!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Our experience with Veterans United was exceptional.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The Veterans United Home Loan took an interest in you and look out for what avenues were best for you to pursue. Outstanding service!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I was adamant in shopping around and doing research but it just kept uncovering that veterans united was the top choice.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very knowledgeable and fast responses.

4.5 out of 5 Stars
Would Recommend

A roller coaster of an experience but without Veterans United we would not be sitting in our beautiful home right now! Thank you for everything!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

I enjoyed working with Veterans United Home Loans because of the professionalism and friendly staff.

5 out of 5 Stars
Would Recommend

At every step of the process I felt everything was pretty much transparent and timely. My only recommendation would be a verbal call to explain the specifics of the escrow portion in relation to the monthly mortgage. I found there to be a learning curve in understanding every financial piece that made up the mortgage. Other than that I enjoyed the ability to docusign everything as I have a very busy schedule being in the military. Overall I was very satisfied with Veterans United Home Loans and would recommend them to my friends and family.

4 out of 5 Stars
Would Recommend

After locking the loan at 3.25 on a Friday something went wrong with the computers and Monday it was lost and we had to relock at a new higher rate 3.375. Granted we still got a better rate than our old 3.75 but it did bother us that something went wrong that couldn't be fixed.

4 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

The only thing is keeping your customers updated daily even if it is an email.

5 out of 5 Stars
Would Recommend

The staff were very pleasant and engaging, they project a truly non-threatening accepting environment. They communicated clearly throughout the process what was required. The use of technology was impressive and innovative compared to previous experiences going through the loan process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very professional and efficient

More Reviews

See all 2,756 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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