Both Seth and Nico were quick at responding to our many questions. They were patient and respectful towards us and we definitely will continue to tell people about Veterans United! Thank you for serving us!
We had an exceptional experience with Veterans United and their staff. The level of professionalism and excellent customer service is amazing. From the moment we called and spoke with an agent regarding starting a home loan application it was nothing but exceptional customer service. Their knowledge, dedication and hard work made this the smoothest process we’ve ever experienced in purchasing a home. We submitted the application online and within 30 minutes we had received our first call back with an introduction and steps with what will happen next. It was that way throughout the entire process. Excellent communication throughout! We were able to close on our home in 30 days without any issues and all is due to the wonderful staff that was working with us during our process. Danny, Mike & Krystal thank you so much for all of your hard work and dedication to your job and fellow veterans, because of you guys our dreams were made reality. Thank you from the bottom of our hearts! Forever grateful the Ramos Family!
What a great company to work with! Austin, our Loan Officer, was very knowledgeable and communicated with us often to keep us informed about the process and what steps we needed to take to enable a timely closing. Jennifer, our Loan Coordinator, helped us gather all of the information and kept is on track throughout the process.
As one can imagine buying a home can be anxiety-inducing but Austin and Jennifer kept us grounded and made sure that the experience was pretty painless, at least from the mortgage perspective. I highly, highly recommend working with them if you have the opportunity!
Working with Stephen Erickson and Adam Nelson was the easiest it has ever been for me to buy a house. They were attentive, honest, quick to respond and professional. Veterans united as a whole did make me feel part of a family all the way and I found the process as painless as possible, actually a joy
All the VU people were very helpful and professional.
This is my second time using Veterans United to purchase a home. I would definitely recommend them to anyone, and will continue to use them if I ever decide to purchase another home.
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As a first time home buyer, we didnt know what to expect when it came to the process of buying. I called Veterans United and within that one phone call, we were set up to apply for the loan, knew how much we qualified for and at what interest rate, and were connected to the greatest realtor to help us with the hunt. We had an incredible support system; we knew who the team members were and all of them were always available for questions. Through the app, we knew what was expected of us and were easily able to provide documents through there. We felt very updated throughout the process and always knew what the status was. Then after we closed, we were pleasantly surprised with a gift sent to our new home from our team at Veterans United! We are so happy with our experience with this company and will absolutely recommend them to our friends and family. Thank you for helping us achieve this major milestone!
Everything went well very professional and caring.this was my second home with veterans United would not use anyone else. Very pleased with my team Rachel Priest and Stephanie fiester were outstanding. Thanks to all involved. Love
The process of a home purchase can be stressful. The reassurance that the Veterans United team provided, relieved much of the stress.
You will not have any regrets. Constant contact from start to finish. Highly highly highly recommend
I enjoyed the fact that everyone communicated effectively and in a timely manner and were very patient with me and my situation.
My experience with veterans united has been a very productive and successful awesome experience i can't say enough about the dream come true home ownership status thank you Billy Jonathan and Dk it all started with lupe such an awesome lady couldn't have done it without these team players my sincerest thanks gratitude and forever grateful to the whole team for making my dream come true Thanks a mil and may God keep and bless each and every one of you all ... always .. Daniel Rangel.
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I appreciate Ms. Debbie and her team for their quick responses and for answering my questions. The home buying process was smooth with minimal issues. They were very informative and kind, would highly recommend to future homebuyers and veterans.
Everyone from accounting team to the loan team have been outstanding. Have no complaints. Worked with me at every step.
I was searching for a VA loan and saw the ad for veterans united. My friends nephew used VU when he relocated back to North Carolina. I would recommend to anyone to call Veterans United first. Again, I can’t say enough good things about my loan team and everyone at Veterans United. Extremely helpful from start to finish.
I've used Veterans United more than once and will continue to use them in the future. Their staff are extremely easy to work with, they are informative, and are always easy to reach. I'd recommend VU to anyone.
I was very demanding regarding a number of specifics about my loan. Corey was patient, professional and effective. He and his team got the loan arranged exactly as I asked. Chef recommends !!!!
