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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,948

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 750 refinance loan reviews from Hawaii

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5 out of 5 Stars
Would Recommend

I am very Lucky to have Kennedy Kugle to be my Loan Officer because he is very Excellent in doing Everything from Start to Closing. He will make everything looks Easy and most of the Process is Completed by Him and His Team. All you have todo is just Verify and Sign. No Regret at all...Thank you Team Kugle...

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Veterans United has been Phenomenal overall. The Team is Always super engaged and ready to answer any questions. I highly recommend Veterans United. For your Home purchasing experience.

4.5 out of 5 Stars
Would Recommend

I recently completed a VA IRRRL with Veterans United, and working with Jamie Itamoto was outstanding from start to finish. She was honest, upfront, and clear with me from the very beginning—no surprises, no pressure, just straight guidance and integrity. The rate she secured for me was excellent, and the entire process was smooth and respectful. I look forward to working with Jamie again when rates drop, and I’m grateful for the level of professionalism and aloha she brought to this refinance.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kennedy Kugle out of Oahu was fantastic. He kept very close communication with us, everything was clear and concise, no surprises! Highly recommend him.

4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

I would strongly recommend Veteran United to my family and friends. I would definitely use them again if I refinance.

5 out of 5 Stars
Would Recommend

I am a three time customer and would choose Veterans United everytime again and again. They have always been very customer friendly and helpful, even going the extra mile to support their clients.

5 out of 5 Stars
Would Recommend

This is the second time I have used Veteran's United for financing my home. Kennedy Kugle was my loan officer the first time and he provided exceptional services, very respectful personality and caring throughout the complete loan process. This time as well Kennedy was my loan officer and as expected his exceptional service provided but this time it was Outstanding and pure delight. Starting with the loan inception through to the closing date he set a record of 13 days total closing time. As if he didn't do enough already, while I am overseas, he miraculously stepped up much further by working with American Title to ensure that I closed with electronic signature's and via a video teleconference with a notary public for documents to me signed under oath. Kennedy Kugle is the best loan officer I have ever worked with in mortgage loans, with his contributions of exceptional care for Veterans United complements the reputation of the companies' great professional and ethical standards and should be considered for a nice bonus for his faithful services. Kennedy, Maria and I thank you immensely for our experience a second time with you.

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is my Fourth transaction with Veterans United Home Loans and I am amazed at how quickly it was completed. I have already recommended Veterans United to friends and family!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great responsiveness and communication. Our refinance process went smoothly and efficiently. It was a pleasure working with Brad! Mahalo!
Joan and John

5 out of 5 Stars
Would Recommend

Aloha,
Kennedy Kugle was very helpful throughout my entire Veterans loan cash out refinance process. He communicated effectively via email and text messaging. I would feel comfortable with dealing with Kennedy Kugle again for my Veterans home loan needs in the future.

5 out of 5 Stars
Would Recommend

Jamie Itamoto was so helpful during my process from start to finish. She fully understood my situation since it was not just the usual purchase. She provided me with options that I didn’t even know about and made my transaction so smooth and easy. I would “highly” recommend Jamie to anyone who needs to take out a home loan. My sincere thanks go out to Jamie. Mahalo!

5 out of 5 Stars
Would Recommend

VU has been efficient, great, and overall the best team we could ask for. We had previously worked with USAA, who pales in comparison. From now on, all of our dealings will only be with VU.

5 out of 5 Stars
Would Recommend

The first time we went through VU for our home was hectice but Wei Wei and team VU walked us through the process till we got our forever home. The second time was less stressful because we have faith in Wei and the VU team to make the process smooth and smooth is fast. Kudos to the team and Wei.... Thank you VU for making this experience fruitful and minimal stress. Mahalo

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See all 2,948 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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