Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

1,923

Total Customer Reviews

99.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 808 Army service member reviews from Hawaii

Clear Filters

4.5 out of 5 Stars
Would Recommend

Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend

We received professional and helpful service on our first home purchase. Every question we had was answered in a timely manner. Alex Tuttle at Veterans United was easy to talk to and made sure we understood everything that was presented to us. We were very pleased with the interest rate we received. We will absolutely use Veterans United again in the future.

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Working with Veterans United has given us superb quality service in every way. I would recommend them in a heartbeat. Thank you!

Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

2 out of 5 Stars

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

Highly recommend!!!

Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars
Would Recommend

Loan Officer: Weiwei Doseo

NMLS# 1028117

4.5 out of 5 Stars
Would Recommend

Loan Officer: Judy Manansala

NMLS# 895070

4.5 out of 5 Stars
Would Recommend

Veterans United helped me considerably through the qualifying process and made its as painless as possible. At 70 years old I was able to to get a new home to to live in.

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

It was a stress-free experience. I have purchased homes and refinanced a couple of times and my experience with Veterans United is the most pleasant thus far.

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

I never used my VA before because they could never beat the conventional rate. This was not the case here. Veterans United was the lowest rate I could find, also, if you are a disabled veteran you may be entitled to other benefits depending on your rating.

Loan Officer: Melody Remular

NMLS# 489886

Ready to see for yourself?

Experience first-hand why 1,445 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

The team at Veterans United - Pearl City, Hawaii are the best! Professional, prompt, and encouraging. With all the twists and turns of purchasing a home in Hawaii, they provide a valuable service to Veterans. Mahalo!!

Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend

Was very happy with our refinance — our loan officer Nani was helpful and professional, and was highly accessible if we had any questions.

Loan Officer: Nani Serrao

NMLS# 1422779

4.5 out of 5 Stars
Would Recommend

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

Loan Officer: Baron Obata

NMLS# 662122

5 out of 5 Stars
Would Recommend

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

"I recommend active and retired service members to take advantage of the their VA benefits. There's no better place to shop for a loan. Lenni Oh and her staff are true professionals in their craft and very knowledgable in the VA process."Dave Comer
CW2, SF
SOCPAC, Hawaii

Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend

Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

The Veterans United team made my first home purchase come true and it was easy doing it. They provided my family and I a caring and meaningful service and at no time did I feel as if I was just another customer or just another process. I highly recommend Veterans United to anyone who is looking to purchase a home. In the future I plan to do business with Veterans United again.

Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend

Veteran's United made buying a home extremely easy! We choose to close in 45 days and our lender, Nani, made this happen. We have heard so many horror stories, and we feel blessed every day that God led us to Veterans United. We began improving our credit with Veteran's United in November 2020. They told us exactly what we needed to do, and by February 2021, our credit was good to go!We began working with our Lender, Nani, in February 2021. Nani's communication exceeded my expectations. She was always willing to help us understand the process, and she made sure that we received answers promptly. Her professionalism made working with her easy because she established a trust that we knew was genuine. It didn't matter how many times we asked her questions; Nani was always extremely pleasant and went above and beyond our expectations. She worked so closely with us that we feel that she is part of our 'ohana. Mahalo nunui iā 'oukou no na mea a pau! (Thanks to all of you for everything!)

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

Loan Officer: Weiwei Doseo

NMLS# 1028117

Ready to see for yourself?

Experience first-hand why 1,445 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

4 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

To the Veteran Community, if you are a potential first time home owner, search no further than Veterans United. Undoubtedly, you feel like this organization has your six throughout the home purchasing process. Veteran's United dedicated team of professionals and more specifically experts understand the VA loan process and the concerns unique to our community.

Loan Officer: Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

Working with Veterans United was the best decision I made.

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

Micah Yoshimura was amazing! He made the home mortgage process so easy for me. He is very thorough with all the details, always responds almost immediately, and his customer service exceeded my already high expectations. I am very grateful for Micah, and can’t thank him enough for the outstanding support he has provided since he became my new loan specialist. Initially, I felt like giving up on Veterans United working with my previous loan specialist, but after transferring me over to Micah, I’m happy to say I would 1000% recommend Micah to any of my family, friends, and colleagues. He is amazing and I hope that Veterans United Management awards Micah with a promotion or incentive because he deserves it all. Mahalo Nui Micah!!!!

Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Loan Officer: Tanya Au

NMLS# 278807

More Reviews

See all 1,923 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top