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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,560

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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5 out of 5 Stars
Would Recommend

A short review cannot do you guys’ team justice as the team’s hard work and dedication deserves a lot more than I can share.With the overall effort amongst the team that made my little family’s dream come true. Please do know that all of you are always appreciated by us. Keep doing what you guys do best, making everyone’s dream a reality. Thanks again Christina, Carly, Alexandra, Chelsea, Matt and Latisha!You all are rockstars!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Matt and Brad were a great duo. For nearly everything I felt like all the work was done for me and they took the headache out of first time home buying. Even after closing I feel confident I could get in touch with them if I needed any help with something.

5 out of 5 Stars
Would Recommend

There were times when I felt a little lost and didn’t get questions answered

4 out of 5 Stars
Would Recommend

Longer than I expected,Costly, all in all I'm pretty happy. (unforseen issues) nobody's fault MAHALO

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend

My experience with Veterans United was going well, untill the appraisal phase. In an effort to assist Veterans in this phase, Veterans United contacts the appraisal company. As a result, the appraiser documented the road allowing the property easement access as private. This report caused an extended delay in closing. As I was in a rate lock, it had to be extended several times until the road access was resolved. This delay caused me to pay thousands of dollars in closing costs that were not anticipated. Had I not the funds to close, I would have lost my opportunity to receive approval from the VA for the loan. I was extremely disappointed when told that Veterans Untied would not provide any financial assistance for this delay, and rate lock extension fees. In the end, it was discovered that the access road was identified as public in other Veterans United mortgage closings. An addendum by the appraiser to his report, allowed the loan to go to closing. VA loans are a benifit that allows for little or no money down to buy a home. In my case, I felt the closing costs were excessive for a VA loan. Thank you for the opportunity to speak frankly about my experience with Veterans United.

5 out of 5 Stars
Would Recommend

I will definitely recommend Jamie and Gladys for those who’s looking for help about home buying. And surely would love to work with them on my next property investment.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The team was amazing, this was my second experience and it was even better than my first time with veterans United. I appreciate all the help and time spent to make this possible!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Overall, we are thoroughly impressed with Christina Squires and her team for providing such an incredible service. Their knowledge and expertise in the nuances of VA loans made the process much smoother and easier for us. They were helpful, responsive, and always available to answer our questions. Their clear communication throughout the entire process is also something we appreciated, and it helped to make things even more smoother. They truly went above and beyond to make the loan application process for our VA loan as stress-free as possible. I highly recommend Christina Squires and her team to anyone looking for financial services, especially for VA loans. Thank you for the excellent service and for your expertise in VA loans.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Veterans United was perfect for me! Kennedy communicated so well and was so helpful throughout our time working together. His expertise really made myself and my husband feel comfortable with the entire process and we'd love to work with him again!

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I 100% recommend Veterans United and Spencer Garcia specifically. You've helped make my dream a reality and for that i am grateful.

5 out of 5 Stars
Would Recommend

I'm very happy and satisfied to have chosen Veterans United to handle my needs and guide me through the home buying process. Team was super professional, knowledgeable, honest and available for anything I needed. I felt like I was a part of the family who was trying their best to help me get a home. You guys are HOME LOAN STARS;
THANK YOU!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Both my loan officer and real estate agent made my process smooth to purchase my home. Neither need any work of improvement because both are perfect at their jobs. Very patient the both and very quick with getting or giving responses through email.

5 out of 5 Stars
Would Recommend

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See all 2,560 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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