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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
76,087 reviews
888 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 76,087 Navy service member reviews

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5 out of 5 Stars

Thank you to the team assigned to me, this whole process has been effortless and they take the time to really explain things to me whenever I dont understand something. Great customer service

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

3.5 out of 5 Stars

Everything was fine for the most part. The only concern I had was some of the paperwork didn’t get updated until the last minute. This led to confusion over us providing a down payment, which needed more paperwork. This all occurred after cleared to close and led to delays in the final underwriting process. It did not affect our final timeline, but definitely added more stress at the end.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Cole and his team were AMAZING! They helped my husband and I purchase our new beautiful home. He listened to what I needed and responded quickly! We are so grateful and would be happy to recommend him without reservation!!

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

What can I say... I now own a home!
Excellent service from everyone with whom I worked. Exceptional attention to the details of the mortgage process.
Thank You!

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars

Bill has been awesome working with. Explained everything and met my family’s needs and exceeded our expectations. Thank you sir for helping my family reach our dream.

headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

5 out of 5 Stars

Brittany and Rachael were very easy to work with!

headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

Every one I worked with was awesome..

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars

Trip Klaus was the best.

headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

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5 out of 5 Stars

I am soooo greatful that friends were able to give me a personal recommendation for Suzanne at Veteran's United. It made choosing a lender to help me with the potentially overwhelming house buying journey easier, and Suzanne did the rest❣️Suzanne was, and is, knowledgeable, kind, and more than willing to answer any questions! Even though she was in a different state, every time we talked, I felt like she and her warm and friendly smile which, I could definitely hear and FEEL, was right next to me❣️Susanne, her right hand, Kate, and the rest of her team, and the Veteran's United App are a WINNING combination!
I certainly feel like I have won as I settle into my new home, the home that is perfect for me - just one day shy of five weeks after I first saw my home❣️I know, I know, soooo many exclamation points - they are all truly deserved and I sincerely thank Suzanne and her team at Veteran's United for such a wonderful journey AND making my new home a reality 🎉

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

Aaron and his team are so effiecient and commnication is in a timely manner when you have questions. The process was seemless for us. We did our part and everything went smoothly. Aaron and the team are very attentive, good listners, and very pleasurable to work with. I apppreciate the diligence.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

4.5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

The team made this an easy, fast process while making us feel valued.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Excellent

headshot image of Caroline Marra

Loan Officer: Caroline Marra

NMLS# 2737152

5 out of 5 Stars
Photo submission from Jesus G.

They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

the only comment I have is ask if they have a well? Y'all did a great job and I do appreciate it

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

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Experience first-hand why 361,686 homeowners give us a perfect score!

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5 out of 5 Stars

Knowledgable Guiding inviting personnel, helpful. Overall completely professional.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars

Outstanding service from exploration to closing! This is my second mortgage loan with VU; I look forward to doing business with VU again in the future. Both Allie and Bryan provided outstanding service.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Fantastic experience! What mattered most to my wife and I was having a team of professionals to help us through the homebuying process. We were impressed for the most part. I felt that the process went as fast as we wanted it to go and at no time did I feel like "the ball had been dropped" as there was always someone on the team to answer questions and/or to hold others accountable.
From first contact to closing was

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Larry and the team kept in constant contact with me. I was always aware of the newest information. They made the hime buying process very smooth and I will definitely come back to Larry if I purchase another home.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Veterans United has been Phenomenal overall. The Team is Always super engaged and ready to answer any questions. I highly recommend Veterans United. For your Home purchasing experience.

headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars

This is my second time using Zach and his team. I would use them again in a heartbeat.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

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