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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,946

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 495 Navy service member home purchase loan reviews from Hawaii

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5 out of 5 Stars
Would Recommend

Tory Tuttle is like a diamond in the sand. Anyone lucky enough to find her as their loan officer it’s like walking on the beach and leaning over and seeing a diamond. But if you don’t notice the diamond, you’ll just walk right by it. So I hope that you’ll make sure to let her know how appreciated and valuable she is. It could’ve been easy for someone to look at my situation and just told me they couldn’t lend t
to me. But Tory, she worked with me for a couple years. When I first applied, I didn’t have everything I needed, but she put together a file for me. Had it sent to the side and when I got in touch with her later on, she still remembered me and still had my file. Then in the closing process, my ex-wife tried to sabotage my ability to buy a house by not providing the required legal forms on our old property, even though court ordered. Tory instead of saying we’re out of luck she found another way around it. We were able to use Equifax and the bank to verify the information we needed. I asked another loan officer if they had ever heard of that before and they had not. They told me if it would’ve been them. They would’ve told me I had to go back to court to get it fixed first. Now, instead of that, I have a house. I have a dream that I dream dreamed for 20 years. And it’s all because Tory Tuttle believed in me, waited for me and helped me in my hour of need. She deserves a raise and a trip to the Maldives for two weeks all expenses paid. Mahalo nui. River Hagg

4.5 out of 5 Stars
Would Recommend

It was super easy and information was shared routinely with us and they acted very quickly on information we provided or questions we had.

5 out of 5 Stars
Would Recommend

Our Veterens united team was outstanding !!
We never felt rushed in the process and always felt heard . We looked at quite a few homes and ultimately found the home perfect for our family
VU team was so professional and informative every step of the process
We will recommend Veterens United to all of our Veterens and active duty friends!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great communication all around. Highly informative and helpful which made my first home buying experience a smooth process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Feeling grateful & blessed that we had the opportunity to have Jamie & Carly from Veteran's United throughout this entire home-buying experience. We looked at 3 different companies and instead of putting the negatives about them we’d rather focus on the positive journey we’ll had with Veterans United. It goes without saying that this was not an easy process but they were there every step of the way guiding us through the journey with experience, compassion and truth even when it may not been what we wanted to hear. We are and will always be FOREVER GRATEFUL to the entire team for making OUR DREAM come true.The Carter Family ;-)

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Ryan did more than required, he was helpful and available for me when needed.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jamie has always been exceptional and very easy to communicate with all our concern. She’s been
very helpfull from our first property purchase ( 2 yrs ago ) and til our 2nd one( current) .

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

So helpful and pleasant to work with.

5 out of 5 Stars
Would Recommend

Our Veterans United team provided us with "EXCELLENT" service! Primarily for their efficient online application process. For example, we were able to upload many varied loan supporting documents for our application. Secondly, this portal has an easy to-do check list, with features to review our loan documents which enabled us to move forward in a very timely matter. The staff (Tanya Au, Hawaii - Jenny Love, Missouri - Tere'sa Miguel, Missouri) were all fully & professionally engaged in assisting us throughout our loan process efficiently and successfully!
We're filled with gratitude & Aloha!...Shirley & Randal - Big Island, Hawaii.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars

Veteran's United is Highly recommended regarding VA Home Loan's. Spencer, the Loan Officer and his helper's were great! Spencer answered any questions I needed help with. He called me right back every time! Spencer walked me through the process every step of the way which helped me get through the process with ease. Thanks Spencer, you made my application process with Veteran's United Home Loan process a wonderful journey to my 1rst Home!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The thought of buying a home at 68 yrs old was Daunting. Tanya Au made the whole process seamless. Couldn't have done this without Veterans United and all the others involved from my Realtor on down. Ty for everything. JM

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The experience was educational and awesome at the same time! Kennedy and is TEAM are the best. Strongly recommend Veterans United at any given day.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jamie is so professional and her team helped us so very much in our search for our first home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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See all 2,946 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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