Buying a home can be a stressful process, but working with Nick, Jenny, Tre, and the entire Veterans United team made it an outstanding experience from start to finish. I honestly couldn’t have asked for a better group to guide us through our VA home loan.From our very first conversation, everyone on the team was incredibly responsive and professional. Anytime we had a question, whether it was about paperwork, timelines, closing costs, or the next steps, someone was always quick to respond with clear, helpful answers. They never made us feel like we were asking too many questions and always took the time to make sure we fully understood each part of the process before moving forward.One thing I especially appreciated was the transparency throughout the entire loan process. The team did an excellent job identifying and explaining every cost well in advance, so there were never any unexpected surprises. That level of communication gave us a great deal of confidence and made what could have been a stressful experience feel organized and manageable.The Veterans United online portal was also incredibly easy to use. Uploading documents, tracking progress, and completing required tasks was simple and intuitive, making it easy to stay on top of everything regardless of where we were. The technology combined with the outstanding customer service made the entire process feel seamless.Most importantly, Nick, Jenny, Tre, and the rest of the team genuinely cared about helping us succeed. We never felt like just another loan number. They were patient, knowledgeable, and consistently went above and beyond to make sure we had everything we needed to close on our home with confidence.I would absolutely recommend Veterans United to any veteran or service member looking to purchase a home. Their professionalism, communication, transparency, and commitment to customer service exceeded every expectation we had. This was easily a 10 out of 10 experience, and we’re incredibly grateful to Nick, Jenny, Tre, and the entire Veterans United team for helping make our home purchase such a positive and memorable one.
Our loan Officer Weiwei was AMAZING. Got our real-estate agents to actually keep in contact and kept us informed throughout the entire process. ANYTHING we had questions about she got to it IMMEDIATELY, I DONT KNOW HOW'D WE GO THROUGH THIS PROCESS WITHOUT HER. Shout out to Weiwei Doseo 🙌🏿🙌🏿 I'd recommend her to ANYONE going through the process of home buying.
Ryan Ashburn and Carly Kanoa were amazing. They kept me up-to-date with how the process was going. They did everything they could to get me the best deal possible and ensure my all the paperwork was submitted. Ryan not only made sure I was informed on my current status but my Realtor as well. He definitely made the whole process seem smooth.
Tory Tuttle is like a diamond in the sand. Anyone lucky enough to find her as their loan officer it’s like walking on the beach and leaning over and seeing a diamond. But if you don’t notice the diamond, you’ll just walk right by it. So I hope that you’ll make sure to let her know how appreciated and valuable she is. It could’ve been easy for someone to look at my situation and just told me they couldn’t lend t
to me. But Tory, she worked with me for a couple years. When I first applied, I didn’t have everything I needed, but she put together a file for me. Had it sent to the side and when I got in touch with her later on, she still remembered me and still had my file. Then in the closing process, my ex-wife tried to sabotage my ability to buy a house by not providing the required legal forms on our old property, even though court ordered. Tory instead of saying we’re out of luck she found another way around it. We were able to use Equifax and the bank to verify the information we needed. I asked another loan officer if they had ever heard of that before and they had not. They told me if it would’ve been them. They would’ve told me I had to go back to court to get it fixed first. Now, instead of that, I have a house. I have a dream that I dream dreamed for 20 years. And it’s all because Tory Tuttle believed in me, waited for me and helped me in my hour of need. She deserves a raise and a trip to the Maldives for two weeks all expenses paid. Mahalo nui. River Hagg
Our Veterens united team was outstanding !!
We never felt rushed in the process and always felt heard . We looked at quite a few homes and ultimately found the home perfect for our family
VU team was so professional and informative every step of the process
We will recommend Veterens United to all of our Veterens and active duty friends!!
Feeling grateful & blessed that we had the opportunity to have Jamie & Carly from Veteran's United throughout this entire home-buying experience. We looked at 3 different companies and instead of putting the negatives about them we’d rather focus on the positive journey we’ll had with Veterans United. It goes without saying that this was not an easy process but they were there every step of the way guiding us through the journey with experience, compassion and truth even when it may not been what we wanted to hear. We are and will always be FOREVER GRATEFUL to the entire team for making OUR DREAM come true.The Carter Family ;-)
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Our Veterans United team provided us with "EXCELLENT" service! Primarily for their efficient online application process. For example, we were able to upload many varied loan supporting documents for our application. Secondly, this portal has an easy to-do check list, with features to review our loan documents which enabled us to move forward in a very timely matter. The staff (Tanya Au, Hawaii - Jenny Love, Missouri - Tere'sa Miguel, Missouri) were all fully & professionally engaged in assisting us throughout our loan process efficiently and successfully!
We're filled with gratitude & Aloha!...Shirley & Randal - Big Island, Hawaii.
