Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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It was a fantastic experience. My realtor even commented about how knowledgeable and helpful the staff of Veterans United has been.
Veterans United was very thorough and provided the extra steps necessary to get the VA loan financing I needed in a timely manner. The process was very smooth and I felt well taken care of by everyone involved. Everyone communicated with me promptly.
I shopped around for months and you guys proccess was the best.
Excellent customer service!! This team is amazing at customer service and my process so easy by being great at what they do.
We really appreciated the time that the team took to insure that we understood everything. You were patient when we were hesitant and wanted to shop around. The communication was fluid and helpful. AND you got us into our new home in record time.
Very quick, efficient and knowledgeable staff. Ensured every step of the loan process was explained and ensured updates were provided. After dealing with Quicken loans having a local expert like Chris Cano and his team was a perfect example of "you get what you pay for" the cost were a little higher but the final product was exaclty what was discussed in the beginning.
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The processing dragged on and it seemed to be more related to the work hours of the processor rather than any issues the application.
It's been a long journey, about 4 years ago we met Tony when the office was at Wahiawa, our limit back then was about 150-170,000. As the years went by our qualification's and districts expanded. I thank Tony for his credit suggestions.
I would recommend a friend or family member to Veterans United Home Loans.
Very professional and exceptional customer services. Timely responses to questions asked by cient.
Nate and Courtney were professional and accommodating. Our close was quick and without issue. I will definitely recommend them in the future for VA loans.
Excellent service and they were very attentive to our needs.
My Loan Officer went so far as to disrespect me and tell me I (the one getting the loan) cannot contact Veterans United, I would need to go through my realtor. Chris Cano told me this via email, which he also sent to a half dozen other people.
I would recommend. However, certain things I would get in writing. Like at closing, I had to pay 590.00 to escrow but I was reapeatedly told by my VU team that I would have no out of pocket expenses at closing. I was even in the seminar when it was said by Tony as well. Yet, somehow I had to pay more money to escrow.
