Working long distance with Veterans United was new to me. The Honolulu loan specialists and their computer set-up for handling my loan request from Maui worked for me. I would like to thank them for their patience and timeliness in working with the Maui businesses contracted to assist me in finalizing my loan.
After having mortgages with multiple companies I am now a repeat VU customer. The process and people the first time around was so good I came back the next time I needed a loan and it was still the same quality experience. Large loans are stressful enough without a pestering loan specialist. Veterans United understand the VA process and took most of the work out of my hands and put it in their own. I will never use a different mortgage company.
My loan specialist, Micah, was attentive and responsive whether via text or phone, he answered all my questions. The refinance process was straightforward and compared to other lenders, to include my initial lender, I was able to get the best APR and reduced monthly payment with veterans united. I will be recommending to fellow veterans.
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We received professional and helpful service on our first home purchase. Every question we had was answered in a timely manner. Alex Tuttle at Veterans United was easy to talk to and made sure we understood everything that was presented to us. We were very pleased with the interest rate we received. We will absolutely use Veterans United again in the future.
