Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
211,590 reviews
708 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 211,590 Army service member reviews

Clear Filters

5 out of 5 Stars

Ashley, Kyle, and Alyssa were very helpful and easy to work with. My experience with them was nothing but great. I would recommend them to anyone.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars

My situation was very challenging, and this team couldn’t have been more professional. I’m grateful.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

Veterans United made the entire homebuying process smooth from start to finish. My loan officer, Adam, and my loan coordinator, Dene’, were both outstanding. They stayed on top of everything, kept me informed, and made a complex situation feel easy. Even with a few unique challenges on my end, they handled it professionally and never missed a beat. I’m genuinely happy with how everything turned out and grateful for the level of service I received. Highly recommend working with this team.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

Veterans United was a great team to work with. This was my second time buying a house, and I had worked with a few different lenders in my past. Veterans United has developed a one-stop shop for veterans to buy a house. They removed all the guesswork from finding a lender, a real estate agent, and everyone else involved in the home-buying process. Furthermore, the approval and closing process was significantly faster than with other lenders I had worked with in the past, all of whom were on their secure website. I recommend Veterans United to all veterans considering buying a house. I will absolutely use them again when I buy another house.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars

I love the APP. Very convenient.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

Ready to see for yourself?

Experience first-hand why 359,066 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Mason was great to work with! Totally professional and informative. The whole team was great! There was a lot of paperwork and they got us through the process with ease. I would and will highly recommend them to others. Thanks again for making our financial needs a reality!
Drew C

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars

Brice helped my family and I for a second time within a year. Both times were a great experience, thank you Brice.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

4 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Jamie and Chad were awesome, we bought our house through you guys, then we have had a three refi's all through Veterans United.. We really appreciate all the help we get. Please make sure Jamie and Chad get paid.. LOL just kidding.. :)

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

Most definetely would refer them, especially the team i had, they all went above & beyond to assist me, I am now a proud homeowner (first time), and I couldn't have gotten here without them !Veterans United should be very proud of the team members like them to call their employees!! Thank you all again !

headshot image of Evan Campbell

Loan Officer: Evan Campbell

NMLS# 2732305

5 out of 5 Stars

Always on their game..

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

I'm so glad I found a company that works like an army. There were no glitches, everyone knew and did their job to standard and above.Thank you for all your help

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

Ready to see for yourself?

Experience first-hand why 359,066 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars

Exceptional experience! I felt buying a home was going to be a thought and really painful, but it was the opposite, thankfully my TEAM in Veterans United was excellent from the beginning to the end, Thank you!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

Great experience

headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

Josh, and his team at Veteran United went above and beyond with our home purchase. They went even further to assist us with our refinance to reduce our rates. The process was easy, fast, and they made the paperwork process convenient. We really appreciate everything they have done for our family. We highly recommend them!Thank you again!
- The Traughber family.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars

Matt and Tara were great, they kept me informed and worked tirelessly to make my refi as easy as possible!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

Kendall and his team were great to work with. They were prompt with replies and answering questions. They worked diligently to meet a timeline that was tight but managed to pull it off.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Thanks to Josh and his team, it was a quick and easy process, it was a great experience working with them.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top