Great loan officer, if we had to do it again we would choose Joey
I used Veterans United to finance my original mortgage on my house. They were so knowledgeable of all things veterans that I didn’t have to over-explain or take extra steps like I do with most organizations. They made the process so smooth that they were my first choice when it came time to refinance. Chris is awesome. He was my loan officer on my original loan. He is prompt and professional. He knows his stuff and answered EVERY question I had no matter how ridiculous it was. So when I applied to refinance and was notified that Chris was once again going to be my loan officer, I was beyond relieved. These guys are the real deal and I will recommend them to any veteran looking to finance or refinance their mortgage.
We were very impressed with the team approach offered by VU! From our initial phone call to their assistance in getting our credit scores in good shape to transferring us to our loan officer and eventually our closing specialist, VU’s approach to helping veterans was seamless! My wife and I would encourage any veteran shopping for a mortgage to reach out to the team at Veterans United Mortgage!
Veterans United kept the e loan process moving right along. I stayed on top of you to-dos and uploaded them as I got them. Back and forth emails were answered promptly. They kept me informed. From offer to close was 35 days. Smooth and easy. One little hiccup that was.quickly resolved in less than 36 hours. Absolutely the smoothest processing. Will definitely use again and recommend them.
Ashlynn was terrific. Great team.
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extremely smooth process and easy.
Absolutely amazing
From start to finish, Moya and her team were helpful, polite and professional, just a pleasure to work with.
It was not clear that the payment would remain the same even if I prepaid and that I would just be shortening the life of the loan.
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Our mortgage team was amazing! So glad I went with VU! I will be recommending VU to all my military friends and family. Thank you!
Evan and Amanda were awesome to work with!
Shane , Abby and the entire team were excellent to do business with (for the third time) Thank You
Highly recommended nobody else is going to care the way they do, the entire team works for you and everything go smoothly
This is the second time we've worked with you. The first time was such a great experience that when we wanted to re-fi this time, we knew exactly who to call - Sam Brown with VU!
Sam helped us when we purchased our home and is a fantastic representative of your organization. He's the perfect blend of professionalism and friendliness, he knows his stuff, he cares about his customers, and we trust him. As someone who recruits for a living, I would encourage you to hold onto him - he's definitely good for your business!
In addition, your process and systems are easy to use, and the extra touches and evident appreciation for our Veterans is refreshing and much appreciated. We can honestly say that working with VU has been a pleasure, and we thank you very much!
Overall, I had a strong experience with Veterans United. My loan officer and the team were responsive, explained the process in plain language, and kept things moving. Closing went smoothly, and I appreciated the guidance from start to finish. Special thanks to Matt, Trevor D. and Jennifer S. for being patient and thorough.


