I happened to click one day while surfing real estate sites. It was a lucky click because the whole team is enthusiastic, well trained and organized, a real pleasure to work with through this complicated home buying process.
Jamie Hughes and his team at Veterans United are the best. They treat you like priority 1 and walk you through the entire process. From start to finish. I highly recommend giving Jamie a call for all of your home buying or refinancing needs.
Took what seemed like forever, but came out fine.
Response from Veterans United
Hi Jeffrey,
I appreciate you sharing this. I know a longer process can feel frustrating, and I’m glad everything ultimately came together in the end. Thanks for sticking with us through it.
If you ever want to share more about your experience or have questions down the road, our Client Advocate team is here to help at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
Working with Brice Mueller through this process was great. It was great talking with him and achieving the results we wanted.
Very kind and communicative. They took the time to know me and my realtor.
This is my first house and I had no idea how how many moving parts there were. Starting with Brad, then Jamie, and finally Chad, the entire process was well explained and fairly easy to follow. The team was always available to answer my many questions and assuage my worry over potential problems. They consistently responded to calls and texts in a timely manner. I especially appreciated Chad and Jamie's guidance when we discussed interest rates and how that worked. All in all, I would highly recommend Veterans United to any veteran looking for a home. Thanks guys!
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They made the refinance go smooth and painless.
Veterans United made getting my VA loan an absolute breeze. The entire process was streamlined, transparent, and stress-free. They set clear expectations from day one and delivered exactly what they promised – on time and without surprises. Highly recommend to any veteran or service member!
nothing but stellar customer service. One of the easiest loans I have ever been involved with.
If you are veteran wanting to purchase a home, Veterans United is the only way to go. I was apprehensive about VA home loans, talked to my loan officer Ginny Young who answered every question I had. Of course every concern I had was unfounded. They also have a concierge team helping every step of the way. I really can’t say enough, we closed Friday and couldn’t be happier. Do yourself a favor, sit down with a cup of coffee and call them.
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As a first time home buyer many things can be confusing but Veterans United was there with every step of the way guiding our family through the process. Their platform made it easy to submit documents with a to do checklist so nothing would get missed!
I have purchased three properties now with Veterans United. They have a personal perspective with me since my first purchase and the process has been more simplified since they have handling my detailed financial information since the first property.
Professional, friendly and easy to work with.
This was the most seamless loan process I have ever gone through. My loan team delivered on time. Word of advice: complete your To-Do’s as soon as they hit your inbox. This is where you have the most control during this process. Bill Bales, his team, Kat in Client Advocate ...everyone was phenomenal and very professional! I wish I could leave them a 10 star and give them all a virtual hug!!!!
Levi and his team did a great job in working with all involved to make this a seamless process


