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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,515 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,515 Army service member reviews from Connecticut

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5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

From cooper to Chris and everyone we’re very helpful, informative. They genuinely cared about us getting into our first home, I’m glad they were team who helped me.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars

I can’t say enough good things about working with Larry! From our very first conversation all the way through closing, he was professional, lightning-fast with responses, and truly went above and beyond to get me the best deal possible. He patiently explained every detail, answered my questions at all hours (even late nights and weekends), and made what I expected to be a stressful mortgage process feel completely smooth and manageable.
What impressed me most was how proactive Larry was—he spotted potential issues before they became problems, fought for the absolute lowest rate, and ended up saving me a ton of money over the life of the loan. His communication was flawless; I always knew exactly what was happening and what came next. Above all, he’s just an honest, kind, and genuinely good person you can trust 100%.
If you want a lender who treats your loan like it’s his own money, Larry is the guy. Hands-down the best experience I’ve ever had with a mortgage, and I’ll be sending everyone I know his way. Thank you so much, Larry—you made this happen!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

Veterans United is an overall awesome and convenient way for US veterans to get a home loan and get into a house of Our Own

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Photo submission from Kenneth M.

My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

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4.5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

4.5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Photo submission from Michel L.

Veterans united should be every veterans and service members first choice. Great company to work with.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

3 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

Ready to see for yourself?

Experience first-hand why 353,824 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

3.5 out of 5 Stars
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars

Everyone was supper and very helpful to
Me.I want to thank everyone who helped me

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Photo submission from Nicholas S.

Brad did an outstanding job thru all of this. You are the man Brad. I will definitely recommend Veterans United to everybody.

headshot image of Bradley Cone

Loan Officer: Bradley Cone

NMLS# 836930

5 out of 5 Stars

Excellent customer service. The process was quick and easy (less than 30 days from application to funding!) Communication was great and the online platform was easy to use and provided step by step guidance throughout the process. Our loan officer, Larry McGallagher, was attentive and supportive. Overall a great experience!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

1.5 out of 5 Stars

Communication was great but the process was a nightmare some not on my lenders hands others yea, sellers almost bailed due to no fault of my own just how long and painful this process became for them as well. Staff was friendly but again,nightmare that stressed me way out.

Response from Veterans United

Hi Christian,
I appreciate you sharing both sides of your experience. I’m glad to hear communication with the team felt good and that the staff was friendly, but I’m sorry the process itself became such a stressful and drawn-out ordeal for you and even for the sellers. I know how exhausting it can feel when delays stretch on, especially when you’ve done everything on your end.

That’s not the way we want veterans and their families to feel when working with Veterans United. If you’d like to talk more about what happened, I’d welcome the chance to listen and learn from your experience. You can reach my team at 1-800-212-5200 or ClientAdvocate@vu.com. We are available from 9 a.m. to 5 p.m. CST, Monday through Friday.

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