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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,560

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
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1

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Showing all 448 Air Force service member reviews from Hawaii

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

As this was my first time purchasing a home and having no idea what to expect, I had a lot of initial worry about how the process would go. The individuals I worked with made this so incredibly simple to understand and work through that I can’t recommend them enough to anyone going through this process!

5 out of 5 Stars
Would Recommend

I really appreciate all the help Wei Wei gave me she is outstanding and I would recommend her to all Vets. They walked me through the process and assisted me daily. Lisa, the real estate agent was great and insured that I got the best deal and I'm very pleased.

5 out of 5 Stars
Would Recommend

Brad is amazing. I could not have imagined or asked for a more helpful, responsive, knowledgeable, or more committed loan officer. I would direct a home buyer in Hawaii to search no further. Brad will go above and beyond to ensure you close on time! Thank you Brad!

5 out of 5 Stars
Would Recommend

1. Should have informed me that there was such a thing as a 1 time rate reduction if the rates dropped before our final close. I would have at least like to know it was an option for a small fee to reduce my risk. Don't know how far the rates fell because I can not see the VA Jumbo rate. Would be nice in these tough times to have the opportunity now and in the future with a rare reduction to refinance.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I would complete my "mic time" by showing the most respect and appreciation to Jamie and Howard.. they made my time with this ownership a stress low , detail oriented backing I would never ask for anyone else on my side to assist me with all my questions and times of unsureity. They made my experience and goal a pleasant and fun experience. Mahalo from the Heart for being there for me!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United made this process as easy as possible while I was going through a stressful situation which I greatly appreciate.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Would recommend to any and all !

5 out of 5 Stars
Would Recommend

I would recommend United Home Loans to anybody that was a vet and was in the process of purchasing a home! Everyone extremely helpful and friendly, always there when needed, even though I’m still here in California. Thank you everyone!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We are very satisfied with Veteran’s United.
I called several other mortgage companies, before I called Alex. He answered my call, and even changed his schedule to meet us that same day.
Great service!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great overall experience and was happy on how quickly I was a able to close on buying my new home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

From the time we started working with Veterans United everything went very quick and Professional. I would recommend Veterans United to all my family, friends and other VA Vet.

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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United was easy to work with and our loan officer was great, however the rates are not very competitive compared to other military banking institutions. At time the rates were 0.5-0.75% higher. I would suggest either lowering your rates or allowing for a re-lock if rates drop after the initial lock. In the volatile market we currently are in this will help keep customers and truly allow the lowest rates for the customer.

5 out of 5 Stars
Would Recommend

VU is truly a valuable asset and tool for veterans like myself. Their expertise is unmatched. They made my home buying experience easy and smooth.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 2,560 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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